Senior Healthcare Front Desk Lead | Patient Care & Admin

Tanizze; Dubai; On-site; AED 78,120 - 122,760; Full time

Job summary

Tanizze seeks a professional Senior Receptionist with healthcare experience to join our Dubai team. You will warmly welcome patients, manage registrations, and coordinate with clinical staff to ensure smooth patient flow in a fast-paced environment.

The ideal candidate communicates fluently in English, has dental reception experience, strong interpersonal and organizational skills, and projects a professional appearance.

Qualifications

• Fluency in English with excellent verbal and written communication skills.
• Prior experience as a receptionist in a Dental healthcare setting is highly preferred.
• Strong interpersonal skills and a patient-centered approach.
• Excellent organizational and multitasking abilities.
• Proficient with computer applications and healthcare management systems.
• Professional appearance and demeanor.
• Ability to handle confidential information with discretion.
• Willingness to work flexible hours as required.
• Team player with a positive attitude and strong work ethic.

Responsibilities

• Greet and welcome patients and visitors warmly, ensuring a positive first impression.
• Manage patient appointments, registrations, and records accurately and confidentially.
• Coordinate with medical staff to ensure smooth patient flow and service delivery.
• Handle phone calls, emails, and inquiries promptly and professionally.
• Maintain the reception area to ensure cleanliness and organization.
• Assist with billing and insurance documentation as needed.
• Support administrative tasks including filing, data entry, and report generation.
• Train and mentor junior reception staff to uphold service standards.
• Ensure compliance with healthcare regulations and patient confidentiality policies.

Skills

English fluency

Dental reception experience

Interpersonal skills

Organizational skills

Team player

Discretion with confidential info

Customer service

Attention to detail

Tools

Healthcare management systems

General computer applications

Job description

Tanizze seeks a professional Senior Receptionist with healthcare experience to join our Dubai team. You will warmly welcome patients, manage registrations, and coordinate with clinical staff to ensure smooth patient flow in a fast-paced environment.

The ideal candidate communicates fluently in English, has dental reception experience, strong interpersonal and organizational skills, and projects a professional appearance.