Senior General Services Leader: Operations & Compliance

Abu Dhabi Islamic Bank; Abu Dhabi; On-site; AED 350,000 - 600,000; Full time

Job summary

Abu Dhabi Islamic Bank is seeking a General Services Senior Manager in Abu Dhabi to lead the department across the bank's network. This role ensures efficient facilities operations, governance, regulatory compliance, and cost control while driving continuous improvement and high service standards.

Responsibilities include supervising hospitality, reception, mail, parking, fleet, warehouses, and asset management, with a focus on performance, reporting, and stakeholder collaboration.

Qualifications

• Diploma or bachelor’s degree in business administration, Facilities Management, Supply Chain, Operations Management, Finance, or related discipline.
• 7+ years of experience in General Services Administration.
• UAE National (Emirati) candidate sought.

Responsibilities

• Lead day-to-day General Services operations across ADIB locations and ensure service quality.
• Oversee governance, risk, compliance, and audit response activities.
• Manage budgeting, cost control, and asset management processes.
• Develop and monitor KPIs, SLAs, and performance dashboards.
• Lead and develop General Services and Fixed Asset Management teams.

Skills

Leadership

Operational Excellence

Governance & Compliance

Financial & Asset Management

Customer Relationship Management

Digital & Analytical Skills

Education

Bachelor's or Diploma in related fields

Job description

Abu Dhabi Islamic Bank is seeking a General Services Senior Manager in Abu Dhabi to lead the department across the bank's network. This role ensures efficient facilities operations, governance, regulatory compliance, and cost control while driving continuous improvement and high service standards.

Responsibilities include supervising hospitality, reception, mail, parking, fleet, warehouses, and asset management, with a focus on performance, reporting, and stakeholder collaboration.