General Services Senior Manager

ADIB; Abu Dhabi; On-site; AED 300,000 - 540,000; Full time

Job summary

ABU DHABI ISLAMIC BANK (ADIB) in Abu Dhabi seeks a seasoned General Services leader to oversee day-to-day operations across all locations. You will manage hospitality, fleet, mail, and meeting services while ensuring cost efficiency and strong governance.

The role requires 7+ years in general services with proven budget control, audit readiness, and team leadership capabilities. UAE Nationals only. This position is on-site at ADIB locations in Abu Dhabi.

Qualifications

• 7+ years of experience in general services administration.
• Strong governance, compliance and audit readiness capabilities.
• Budget control and cost optimization experience.
• Team leadership and stakeholder management skills.

Responsibilities

• Lead day-to-day General Services operations across all ADIB locations.
• Manage hospitality, reception, parking, mail and courier, and meeting room services.
• Oversee fleet, warehouse, logistics, stationery and pantry operations.
• Prepare annual budgets, monitor expenditure and identify cost optimization opportunities.
• Ensure fixed asset records reconcile with General Ledger balances.
• Lead closure of audit findings, RCSA actions and management action plans.
• Manage and develop General Services and Fixed Asset Management teams.
• Prepare operational, financial and management reports and dashboards.

Skills

General Services

Budgeting & Reporting

Governance & Audit

Team Leadership

Stakeholder Mgmt

Education

Bachelor's or Diploma in Business/ FM/ Ops/ Finance

Job description

Responsibilities

• Lead and oversee day-to-day General Services operations across all ADIB locations
• Manage hospitality, reception, parking, mail and courier, and meeting room services
• Oversee fleet, warehouse, logistics, stationery and pantry operations
• Prepare annual budgets, monitor expenditure and identify cost optimization opportunities
• Ensure fixed asset records reconcile with General Ledger balances
• Lead closure of audit findings, RCSA actions and management action plans
• Manage and develop General Services and Fixed Asset Management teams
• Prepare operational, financial and management reports and dashboards

Requirements

• Diploma or bachelor's degree in business administration, facilities management, supply chain, operations or finance
• 7+ years of experience in general services administration
• Strong governance, compliance and audit readiness skills
• Budget control, cost optimization and financial reporting experience
• Team leadership, coaching and stakeholder management

Preferred Qualifications

• Experience with KPI management, data analysis and process automation
• Vendor management and SLA/TAT management experience

About the Company

ABU DHABI ISLAMIC BANK (ADIB) is a UAE bank providing Islamic banking services. This role is open to UAE Nationals only.