General Services & Operations Lead (Abu Dhabi)

ADIB Group; Abu Dhabi; On-site; AED 100,000 - 156,000; Full time

Job summary

ADIB Group is seeking a General Services Operations Specialist in Abu Dhabi. The role focuses on ensuring smooth day-to-day GS operations, coordinating logistics, canteen, fleet, and stationery management while handling GS MIS reports and related admin tasks.

The position requires strong communication, organizational, and planning skills, with duties spanning document preparation, vendor management, and cost optimization. UAE Nationals only, on-site role.

Qualifications

• Must have strong communication, organizational, time management and planning skills.

Responsibilities

• Provide administrative support to the Head of General Service & Operation Managers, including drafting letters and memos.
• Monitor and respond to emails and delegate service custodian tasks in logistics, warehouse, canteen, fleet, and stationery management.
• Raise PRs in Al Madar/SAP Ariba to ensure purchases, invoices or expenses are paid and maintain expenditure records.
• Review documents for accuracy and conformance to rules.
• Prepare monthly GS MIS reports such as budgets, vendor payments, petty cash, surveys, and sustainability reports.
• Develop and present presentations to stakeholders as needed.
• Upload and update GS MIS reports in shared folders.
• Ensure timely delivery of products/services and manage supplier competition within ethical boundaries.
• Call for quotations/tenders from Bank Approved Supplier List.
• Handle additional assignments from line management.
• Monitor soft and hard services to align with department goals.
• Analyze opportunities to improve efficiency and reduce costs.
• Prepare reports and ensure data collection supports service operations.
• Investigate and resolve customer inquiries and complaints.
• Ensure policies and procedures are followed and customer surveys reflect requirements.

Skills

Communication skills

Job description

ADIB Group is seeking a General Services Operations Specialist in Abu Dhabi. The role focuses on ensuring smooth day-to-day GS operations, coordinating logistics, canteen, fleet, and stationery management while handling GS MIS reports and related admin tasks.

The position requires strong communication, organizational, and planning skills, with duties spanning document preparation, vendor management, and cost optimization. UAE Nationals only, on-site role.