Senior General Manager, Specialty Coffee & Hospitality

algahwaalarabiya; Abu Dhabi; On-site; AED 400,000 - 600,000; Full time

Benefits offered by this job

Salary package

Benefits

Visa & medical

Job summary

Al Gahwa Al Arabiya L.L.C. in Abu Dhabi seeks an experienced General Manager to oversee specialty coffee, F&B, customer service, and hospitality operations across multiple branches.

The role requires strategic leadership, sales growth, and hands-on operations management to deliver exceptional guest experiences. The ideal candidate has 15+ years in relevant sectors, strong leadership, and a proven track record of increasing profitability and developing new business opportunities.

Qualifications

• 15+ years of relevant experience in Specialty Coffee, F&B, Customer Service, or Hospitality.
• Strong knowledge of the specialty coffee and F&B industry.
• Proven experience managing multiple branches and overall company operations.
• Excellent leadership and team-management skills.
• Strong understanding of customer service and hospitality standards.
• Ability to manage daily operations and ensure all branches run smoothly and efficiently.
• Strong sales and business development skills.
• Proven ability to increase sales, improve profitability, and achieve business targets.
• Ability to identify and develop new business opportunities.
• Excellent communication, decision-making, problem-solving, and organizational skills.
• A hands-on, professional, and results-oriented approach.
• Candidates available to join immediately or on short notice are preferred.

Responsibilities

• Lead growth across specialty coffee, F&B, and hospitality operations across branches.
• Oversee multiple branches and overall company operations.
• Drive sales growth and profitability.
• Develop and capitalize on new business opportunities.
• Ensure high standards of customer service and hospitality.
• Build and lead a strong team across locations.

Skills

Leadership

Branch management

Customer service

Sales growth

Business development

Operations management

Communication

Problem solving

Strategic planning

Team management

Job description

Al Gahwa Al Arabiya L.L.C. in Abu Dhabi seeks an experienced General Manager to oversee specialty coffee, F&B, customer service, and hospitality operations across multiple branches.

The role requires strategic leadership, sales growth, and hands-on operations management to deliver exceptional guest experiences. The ideal candidate has 15+ years in relevant sectors, strong leadership, and a proven track record of increasing profitability and developing new business opportunities.