General Manager

algahwaalarabiya; Abu Dhabi; On-site; AED 400,000 - 600,000; Full time

Benefits offered by this job

Salary package

Benefits

Visa & medical

Job summary

Al Gahwa Al Arabiya L.L.C. in Abu Dhabi seeks an experienced General Manager to oversee specialty coffee, F&B, customer service, and hospitality operations across multiple branches.

The role requires strategic leadership, sales growth, and hands-on operations management to deliver exceptional guest experiences. The ideal candidate has 15+ years in relevant sectors, strong leadership, and a proven track record of increasing profitability and developing new business opportunities.

Qualifications

• 15+ years of relevant experience in Specialty Coffee, F&B, Customer Service, or Hospitality.
• Strong knowledge of the specialty coffee and F&B industry.
• Proven experience managing multiple branches and overall company operations.
• Excellent leadership and team-management skills.
• Strong understanding of customer service and hospitality standards.
• Ability to manage daily operations and ensure all branches run smoothly and efficiently.
• Strong sales and business development skills.
• Proven ability to increase sales, improve profitability, and achieve business targets.
• Ability to identify and develop new business opportunities.
• Excellent communication, decision-making, problem-solving, and organizational skills.
• A hands-on, professional, and results-oriented approach.
• Candidates available to join immediately or on short notice are preferred.

Responsibilities

• Lead growth across specialty coffee, F&B, and hospitality operations across branches.
• Oversee multiple branches and overall company operations.
• Drive sales growth and profitability.
• Develop and capitalize on new business opportunities.
• Ensure high standards of customer service and hospitality.
• Build and lead a strong team across locations.

Skills

Leadership

Branch management

Customer service

Sales growth

Business development

Operations management

Communication

Problem solving

Strategic planning

Team management

Job description

Position: General Manager

Industry:Specialty Coffee | Food & Beverage | Hospitality
Experience Required:15+ Years

Al Gahwa Al Arabiya L.L.Cis looking for an experienced, energetic, and results-drivenGeneral Managerto lead our growing specialty coffee, Food & Beverage, customer service, and hospitality operations.

Candidate Requirements

We are seeking a highly experienced professional with:

• More than15 years of relevant experiencein Specialty Coffee, F&B, Customer Service, or Hospitality.
• Strong knowledge of thespecialty coffee and F&B industry.
• Proven experience managingmultiple branches and overall company operations.
• Excellent leadership and team-management skills.
• Strong understanding of customer service and hospitality standards.
• Ability to manage daily operations and ensure all branches runsmoothly and efficiently.
• Strong sales and business development skills.
• Proven ability toincrease sales, improve profitability, and achieve business targets.
• Ability to identify and developnew business opportunities.
• Excellent communication, decision-making, problem-solving, and organizational skills.
• A hands-on, professional, and results-oriented approach.

Requirements

• 15+ years of relevant experiencein Specialty Coffee, F&B, Customer Service, or Hospitality.
• Strong knowledge of theSpecialty Coffee & F&B industry.
• Proven experience managingmultiple branches and overall company operations.
• Strong leadership, team management, and communication skills.
• Ability to ensure smooth and efficient branch operations.
• Proven ability toincrease sales, improve profitability, and develop new business opportunities.
• Strong customer service and hospitality standards.
• Excellent decision-making, problem-solving, and business development skills.
• Candidates available to join immediately or on short notice are preferred.

Salary & Benefits

• Competitivesalary packagebased on experience.
• Attractive companybenefits.
• Employment visa and medical benefitsas per UAE Labor Law.
• Other applicable benefits in accordance with UAE Labor Law.