Senior Executive - Digital Communications

Dubai Chamber of Commerce and Industry; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

Dubai Chamber of Commerce and Industry is seeking a dynamic Social Media Manager to lead the daily execution of social media activities and bilingual content creation in line with brand guidelines. You will coordinate campaigns, monitor performance, and collaborate with internal teams and external partners to optimise digital communications across platforms.

The role requires managing campaigns, reporting insights to senior management, and staying ahead of digital trends in a fast-paced

Qualifications

• Bachelor's degree in Marketing, Digital Marketing, Communications, Media Studies, or a related field.
• Strong knowledge of social media management, digital campaigns, content creation, and analytics.
• Proficiency in digital marketing and social media management tools.
• Excellent communication skills in Arabic and English.

Responsibilities

• Coordinate daily social media activities: content development, editorial planning, community management, campaigns, promotions, and audience engagement.
• Support growth and effective use of Dubai Chambers social media channels as marketing platforms.
• Publish bilingual social content aligned with brand guidelines and requirements.
• Monitor presence across platforms and ensure timely, accurate publication.
• Gather updates from internal departments for promotion of initiatives, events, and achievements.
• Coordinate with agencies to ensure on-time delivery and adherence to standards.
• Monitor online conversations and escalate sensitive issues when needed.
• Analyse performance and audience insights to optimise content and campaigns.
• Prepare periodic performance reports and dashboards for senior management.
• Stay informed about emerging platforms, digital tools, trends, and best practices.

Skills

Social media management

Digital campaigns

Content creation

Analytics

Digital marketing tools

Arabic & English communication

Education

Bachelor's degree in Marketing / Digital Marketing / Communications / Media Studies

Tools

Digital marketing tools

Job description

Key Accountabilities:

Social Media Management

• Coordinate the daily execution of social media activities, including content development, editorial planning, community management, campaigns, promotions, and audience-engagement initiatives.
• Support the growth and effective use of Dubai Chambers social media channels as key marketing and communications platforms.
• Develop, review, and publish bilingual social media content in line with approved brand guidelines, editorial standards, and business requirements.
• Monitor Dubai Chambers presence across all social media platforms and ensure content is published accurately and on schedule.
• Liaise with internal departments and business units to gather regular updates on initiatives, events, announcements, and achievements for promotion across digital channels.
• Coordinate with social media, public relations, creative, and media agencies to ensure deliverables are completed on time and in accordance with agreed standards.
• Monitor online conversations, audience feedback, and emerging issues, and elevate sensitive matters when required.
• Analyse social media performance and audience insights to support content optimisation and campaign planning.
• Prepare periodic performance reports and campaign dashboards for senior management to support decision‑making.
• Stay informed about emerging social media platforms, digital tools, trends, algorithms, and best practices.

Digital Campaign Operations

• Coordinate the execution of digital marketing campaigns across social media and other relevant digital channels.
• Support campaign planning, audience targeting, media booking, content delivery, performance monitoring, and optimisation.
• Coordinate campaign requirements with internal stakeholders, agencies, and external partners.
• Monitor campaign timelines, budgets, deliverables, and performance to ensure objectives are achieved.
• Prepare campaign reports highlighting results, insights, lessons learned, and recommendations for improvement.

International Missions and Offices

• Coordinate digital communications requirements for international missions, including media bookings, photographer and videographer arrangements, creative briefs, content production, editing, and publishing.
• Provide digital marketing and social media support to Dubai Chambers international offices.
• Coordinate with international offices to maintain an active, accurate, and consistent digital presence aligned with Dubai Chambers communication priorities and brand standards.
• Support the development and promotion of mission‑related content before, during, and after international engagements.
• Ensure the timely collection, review, and publication of photographs, videos, interviews, and other digital assets generated during international missions.

Desired Candidate Profile

Qualifications & Experience:

Minimum Qualification

• Bachelor s degree in Marketing, Digital Marketing, Communications, Media Studies, or a related field.
• Strong knowledge of social media management, digital campaigns, content creation, and analytics.
• Proficiency in digital marketing and social media management tools.
• Excellent communication skills in Arabic and English.

Minimum Experience and Skills

• 2 4 years of relevant experience in digital marketing, social media, or digital communications.
• Experience in content development, campaign execution, and performance reporting.
• Experience coordinating with agencies, media partners, and internal stakeholders.
• Experience in corporate or government communications is an advantage.