Digital Communications Manager

Mackenzie Jones; Dubai; On-site; AED 167,400 - 279,000; Full time

Job summary

Mackenzie Jones is seeking a seasoned digital marketing professional in Dubai to lead internal communications for a logistics company. You will develop and implement comprehensive digital communication strategies, manage multiple channels, and oversee corporate social responsibility initiatives. The role requires a minimum of 10 years of experience in marketing communications, with at least 5 years focused on digital internal communications. Excellent copywriting and networking skills are essential, alongside a willingness to travel to remote locations.

Qualifications

• 10 years experience within a marketing or communication role, with at least five years in digital internal communications.
• Experience implementing and working with IT and content management systems.
• Must be prepared to travel to remote locations.

Responsibilities

• Develop and implement a group wide digital and internal communications strategy.
• Manage communications channels including employee magazine and social media.
• Take ownership of the intranet and develop it as a key communication channel.
• Oversee all digital communication channels and corporate website.
• Manage Corporate Social Responsibility program and annual CSR report.

Skills

Excellent copywriting skills

Fluent in English written and oral communication

Excellent networking and relationship skills

Tools

IT systems and content management systems

Job description

My client is a logistics company with a wealth of experience dealing with full supply chain solutions across various extreme locations in the world. Reporting to the Group head of Marketing & Communications based in Dubai you will be responsible for providing comprehensive digital marketing and internal communications support to the group.

Responsibilities

• Development, implementation and continuous improvement of a group wide digital and internal communications strategy and plans to ensure a regular, timely and relevant flow of information throughout the organization, supporting leadership goals and improved employee engagement; writing content will be a large part of this role.
• Establishment and ongoing management of communications channels, including but not limited to employee magazine, e-newsletters, events, intranet, cascade briefings, town halls, social media platforms, etc.
• Take ownership of the intranet and develop this as a key channel for communication, including design, content management and copy.
• Oversee and manage all digital communication channels, including corporate website and social media activities.
• Work closely with other departments, provide strategic counsel, and develop plans to communicate specific internal initiatives within a structured and coherent framework.
• Develop and manage internal crisis communication plans in sync with external crisis communication planning.
• Manage Corporate Social Responsibility program and preparation of the annual CSR report.
• Responsible for digital direction, design, production and distribution of all internal communications collateral.
• Manage all external agency relationships as well as key media contacts.

Qualifications

• 10 years experience within a marketing or communication role, of which a minimum of five years experience in a dedicated digital internal communications post within an international organization.
• Experience implementing and working with IT systems and content management systems.
• Excellent copywriting skills.
• Fluent in English written and oral communication.
• Excellent networking and relationship skills.
• Must be prepared to travel to remote locations as required.