Senior Edge AI Solutions Engineer – ME Deployments

Shield Capital; Dubai; Hybrid; AED 180,000 - 240,000; Full time

Job summary

Armada is seeking a Senior Customer Solutions Engineer, Edge AI, to drive hands‑on deployment and maintain long‑term technical ownership for ME customers. You will lead deployments, bring‑up, and workload execution, then continue as the primary technical owner after go‑live, guiding adoption and platform maturity.

This hybrid role reports to the Sr. Director of Customer Success & Delivery, EMEA & ANZ, and requires coordinating with product, engineering, and support teams to ensure security,

Qualifications

• 8+ years of experience in infrastructure, platform engineering, SRE, forward‑deployed engineering, or technical account roles.
• Proven ability to own both hands‑on delivery and long‑term customer technical relationships.
• Deep technical expertise across Linux, networking, Kubernetes, storage, and GPU‑accelerated compute.
• Strong troubleshooting skills in live, production environments.
• Experience working directly with customers in regulated, high‑stakes settings.
• Willingness to travel across Saudi Arabia and the broader ME region.
• Clear, confident communication style suitable for executive and engineering audiences.

Responsibilities

• Lead end-to-end deployment of Armada platforms including Atlas, Galleon with AEP, and Leviathan AI Factory integrated with Bridge GPU‑as‑a‑Service.
• Own on-site and in-country deployments across Saudi Arabia and the broader ME region.
• Own infrastructure bring‑up, platform configuration, and production readiness validation.
• Make real-time technical decisions across hardware, networking, Kubernetes, storage, and GPU layers.
• Serve as the primary technical point of contact for assigned customers post go‑live.
• Own the technical success plan, adoption milestones, and operational maturity roadmap.
• Build trusted, long‑term relationships with customer engineering, IT, OT, and security team.
• Lead technical governance discussions, roadmap planning, and platform optimization conversations.

Skills

Linux

Networking

Kubernetes

Storage

GPU compute

Customer relationships

Communication

Travel

Job description

Armada is seeking a Senior Customer Solutions Engineer, Edge AI, to drive hands‑on deployment and maintain long‑term technical ownership for ME customers. You will lead deployments, bring‑up, and workload execution, then continue as the primary technical owner after go‑live, guiding adoption and platform maturity.

This hybrid role reports to the Sr. Director of Customer Success & Delivery, EMEA & ANZ, and requires coordinating with product, engineering, and support teams to ensure security,