Senior Digital Platform Monitoring Lead — TravelTech

techcarrot FZ; Dubai; On-site; AED 335,000 - 580,000; Full time

Job summary

techcarrot FZ, based in Dubai, seeks a seasoned Digital & Platform Monitoring Lead/Specialist to ensure availability, performance, and health of digital products. You will proactively monitor systems, identify issues, coordinate incident resolution, manage technical debt, and drive continuous product improvement.

Responsibilities include monitoring critical journeys (search, booking, payment, login, refunds), closing monitoring gaps, implementing end-to-end observability, and publishing

Qualifications

• 5–8+ years of experience in application support, digital technology operations, monitoring, performance engineering, or production reliability.

Responsibilities

• Monitor the availability, reliability, performance, and health of digital products and services.

Skills

Airline/travel tech experience

Incident coordination

Monitoring

Stakeholder management

Troubleshooting

High-availability platforms

Education

Bachelor's degree in CS/IT/SE

Tools

Cloud-native architectures

APIs

Microservices

Docker/Kubernetes

Job description

techcarrot FZ, based in Dubai, seeks a seasoned Digital & Platform Monitoring Lead/Specialist to ensure availability, performance, and health of digital products. You will proactively monitor systems, identify issues, coordinate incident resolution, manage technical debt, and drive continuous product improvement.

Responsibilities include monitoring critical journeys (search, booking, payment, login, refunds), closing monitoring gaps, implementing end-to-end observability, and publishing