Senior D365 Retail Tech Lead – Grocery Ops

MAIR Group; Abu Dhabi; On-site; AED 420,000 - 720,000; Full time

Job summary

MAIR Group is seeking a Senior Manager – D365 Retail Technology to lead the technology landscape supporting grocery retail store operations. The role demands hands-on leadership with D365 Commerce, POS, and store integrations to ensure reliable operations across stores.

You will drive solution design, implement integrations, and guide IT workstreams across storefronts and back-end systems, delivering high- volume, resilient retail technology.

Qualifications

• 10–15+ years of experience in retail operations/retail tech.
• Hands-on with Microsoft Dynamics 365 Commerce.
• Solution Architect experience for Retail Tech with D365 modules.
• Experience with Azure, APIs, middleware and cloud services.
• Strong SQL/database knowledge and troubleshooting.
• Experience in large-scale retail transformations.
• Proven leadership and stakeholder management.
• Knowledge of DevOps, CI/CD, and release management.
• Ability to lead cross-functional technical teams.
• Strong analytical and problem-solving skills.

Responsibilities

• Own and manage D365 Commerce/Retail modules for grocery store operations.
• Lead integrations between D365 and ERP, E‑commerce, Loyalty systems.
• As IT Workstream Lead for POS, collaborate with Store Ops and Retail teams.
• Oversee production support, incident/change/release management for D365 Retail.
• Drive retail transformation projects with budgets and timelines.

Skills

D365 Commerce

Solution Architecture

DevOps CI/CD

Leadership

Retail Transformation

APIs & Integration

Problem Solving

Change Management

Stakeholder Management

IT Project Leadership

Education

Bachelor’s or Master’s degree in business, Retail Management, IT, or related field

Tools

Azure Integration Services

APIs & Middleware

SQL Databases

Job description

MAIR Group is seeking a Senior Manager – D365 Retail Technology to lead the technology landscape supporting grocery retail store operations. The role demands hands-on leadership with D365 Commerce, POS, and store integrations to ensure reliable operations across stores.

You will drive solution design, implement integrations, and guide IT workstreams across storefronts and back-end systems, delivering high- volume, resilient retail technology.