Senior Corporate Relations Officer

Dubai Municipality; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Dubai Municipality is seeking a Marketing and Communications professional to manage conferences and exhibitions, draft MoUs, and develop external communication plans across stakeholders. You will contribute to the corporate marketing strategy, conduct SWOT analyses, and measure community happiness.

You will also monitor media coverage, conduct surveys to assess service satisfaction, and prepare periodic reports while ensuring compliance with information security policies and participating in

Qualifications

• Bachelor's degree in a relevant field.
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Responsibilities

• Manage conferences and exhibitions organized by the Department, within and outside the UAE.
• Draft agreements and MoUs with internal and external partners.
• Develop external communication plans for stakeholders relevant to the Department's activities.
• Prepare community happiness measurement studies and provide recommendations.
• Contribute to the Corporate Marketing Strategy including SWOT analyses.
• Conduct opinion surveys on services to measure satisfaction.
• Monitor news and media coverage, and coordinate with media channels.
• Prepare periodic reports on marketing activities and challenges with proposals.
• Comply with information security policies and participate in information security training.
• Perform other duties as assigned by the competent authority.

Skills

Conference management

MoU drafting

External communications

Stakeholder management

Marketing strategy

SWOT analysis

Opinion surveys

Media monitoring

Report writing

Information security awareness

Education

Bachelor's Degree

Management Sciences

Media

Marketing

Public Relations

4 years of experience

Job description

Job Description:

• Manage conferences and exhibitions organized by the Department both within and outside the UAE, prepare and draft agreements and Memoranda of Understanding (MoUs) between the Department and its internal and external partners, and develop external communication plans targeting all stakeholders relevant to the Department's activities, while ensuring their effective and efficient implementation. Prepare community happiness measurement studies, analyze the results, and provide appropriate recommendations accordingly.
• Participate in developing the Corporate Marketing Strategy, conducting SWOT analyses and other relevant analytical studies, and proposing initiatives to enhance the corporate reputation in coordination with the concerned organizational units and external entities.
• Participate in conducting opinion surveys on the services and activities provided by Dubai Municipality to various segments of the community, in order to measure their satisfaction with the processes and services provided and support continuous improvement and development.
• Monitor news and media coverage and social media platforms, and coordinate with media and social media channels regarding the Department's announcements and publications.
• Prepare periodic reports on corporate marketing activities, challenges and difficulties encountered, and any proposals aimed at improving and developing work processes.
• Comply with information security policies and protect data and information in accordance with the approved Data Classification Policy of Dubai Municipality; report any violations or security breaches through the channels designated by the Department; and participate in information security training programs.
• Perform any other duties and responsibilities related to the nature and scope of the position, as assigned by the competent authority.

Educational Qualification:

• Bachelor's Degree
• Management Sciences
• Media
• Marketing
• Public Relations
• 4 years of experience