Senior Cooling Systems Engineer & Field Technical Lead

Schneider Electric; Dubai; On-site; AED 180,000 - 280,000; Full time

Job summary

Schneider Electric is seeking a Cooling Principal to provide level 2 engineering support on site, acting as the technical expert for complex cooling systems including PAC/DX/CRAC/CRAH, InRow/InRoom, chillers, and related controls.

You will conduct deep diagnostics, lead commissioning and optimization, support field teams, participate in RCA and continuous improvement, and collaborate with engineering, product teams, and OEM factories to resolve issues.

Qualifications

• Bachelor's degree in Mechanical Engineering.
• Proven people management and leadership experience.
• Strong background in Field Services operations and customer-facing technical environments.
• Experience in cooling systems, electromechanical equipment, or industrial services is highly desirable.

Responsibilities

• Advanced Troubleshooting & Escalations.
• Serve as final escalation point for PAC/DX/CRAC/CRAH, InRow/InRoom, chillers, pumps, and hydronics, and related cooling systems.
• Perform deep-drive diagnostics: refrigeration cycle, controller logic, firmware anomalies, PID tuning, VFD/EC faults, and BMS/Modbus/BACnet/SNMP.
• Execute remote and on-site support; validate operating parameters; perform safe emergency interventions when required.
• Lead commissioning, Recommissioning & Optimization for APC–Uniflair portfolio.
• Lead start-up and commissioning for the full APC–Uniflair portfolio (single and multi-module).
• Optimize control sequences; validate SOO and stability in multi-unit or hybrid configurations.
• Support CFD reviews/simulations and thermals; ensure containment alignment and airflow management.
• Contribute to RCA investigations; define CAPA; track effectiveness to closure.
• Analyze field data and trends to identify systemic issues; drive design/firmware changes with engineering.

Skills

People management

Field Services

Customer-facing tech

Cooling systems

Education

Bachelor's degree in Mechanical Engineering

Job description

Schneider Electric is seeking a Cooling Principal to provide level 2 engineering support on site, acting as the technical expert for complex cooling systems including PAC/DX/CRAC/CRAH, InRow/InRoom, chillers, and related controls.

You will conduct deep diagnostics, lead commissioning and optimization, support field teams, participate in RCA and continuous improvement, and collaborate with engineering, product teams, and OEM factories to resolve issues.