Senior Collections Specialist

Confidential Careers; Abu Dhabi; On-site; AED 180,000 - 240,000; Full time

Job summary

Shapoorji Pallonji & Company Pvt. Ltd. in the United Arab Emirates seeks a Senior Collection Officer to manage accounts receivable and optimize cash flow across real estate operations.

You will coordinate with Sales, Customer Service, and Legal teams, issue reminders, and prepare aging reports while maintaining accurate ERP records and ensuring timely recovery of outstanding debts. The role requires 5–8 years of collections experience, ERP proficiency (SAP/Oracle/Microsoft Dynamics), and strong

Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
• 5–8 years of collections/accounts receivable experience, preferably in real estate development.
• Strong knowledge of installment payment plans, customer collections, and receivable management.
• Experience with ERP systems such as SAP, Oracle, or Microsoft Dynamics.
• Excellent negotiation, communication, and stakeholder management skills with advanced Excel.

Responsibilities

• Manage and monitor customer receivables and outstanding balances.
• Follow up with buyers and clients regarding due and overdue payments.
• Coordinate with Sales, Customer Service, and Legal teams on collection activities.
• Prepare and issue payment reminders, demand notices, and collection reports.
• Reconcile customer accounts and resolve payment discrepancies.
• Negotiate payment plans and ensure timely recovery of debts.
• Track post-dated cheques, installment schedules, and payment statuses.
• Maintain accurate records in ERP and accounts receivable systems.
• Support handover and registration processes by ensuring payment compliance.
• Prepare aging reports and provide collection forecasts to management.

Skills

Negotiation

Communication

Stakeholder management

Receivables management

Advanced Excel

Education

Bachelor's degree in Finance, Accounting, Business Administration, or related field

Tools

SAP

Oracle

Microsoft Dynamics

Job description

Senior Collection Officer – Accounts Receivable

Department: Finance / Accounts Receivable

Industry: Real Estate Development

Key Responsibilities:

• Manage and monitor customer receivables and outstanding balances.
• Follow up with buyers and clients regarding due and overdue payments.
• Coordinate with Sales, Customer Service, and Legal teams on collection activities.
• Prepare and issue payment reminders, demand notices, and collection reports.
• Reconcile customer accounts and resolve payment discrepancies.
• Negotiate payment plans and ensure timely recovery of outstanding debts.
• Track post-dated cheques, installment schedules, and payment statuses.
• Maintain accurate records in ERP and accounts receivable systems.
• Support handover and registration processes by ensuring payment compliance.
• Prepare aging reports and provide collection forecasts to management.

Requirements:

• Bachelor's degree in Finance, Accounting, Business Administration, or related field.
• 5-8 years of collections/accounts receivable experience, preferably within a real estate development company.
• Strong knowledge of installment payment plans, customer collections, and receivable management.
• Experience with ERP systems such as SAP, Oracle, or Microsoft Dynamics.
• Excellent negotiation, communication, and stakeholder management skills.
• Advanced Excel and reporting skills.