AVP Collections

Client of James Douglas Middle East; Ras Al Khaimah; On-site; AED 360,000 - 600,000; Full time

Job summary

Client of James Douglas Middle East, Ras Al Khaimah, seeks AVP Collections to lead end-to-end collections across its real estate portfolio and optimize cash flow while minimizing delinquency. You will drive governance, establish KPIs, and collaborate with Sales, Leasing, and Finance to uphold brand standards.

The role requires 12–15 years in collections with at least 5 years in leadership, deep UAE market knowledge, strong negotiation skills, and ERP experience (SAP).

Qualifications

• Bachelor's degree in Finance/Accounting/Business Administration required.
• 12–15 years in collections/credit control, preferably in real estate.
• Minimum 5+ years in a leadership role managing large portfolios.
• Knowledge of UAE real estate market, payment structures, and legal frameworks.

Responsibilities

• Develop and implement a robust collections strategy aligned with business objectives.
• Lead mentor and scale the collections team to improve performance and accountability.
• Oversee invoicing, follow-ups, payment plans and recovery actions.

Skills

Leadership

Negotiation

Analytical mindset

Stakeholder management

Education

Bachelor's degree in Finance, Accounting, Business Administration

Tools

SAP

Job description

Position Summary

Our client is a real estate development company based in Ras Al Khaimah UAE It specializes in creating master-planned communities luxury residential properties and hospitality developments Known for its innovative approach our client focuses on delivering high-quality developments that cater to both local and international markets Position SummaryThe AVP Collections will lead and optimize the end-to-end collections strategy across the company s real estate portfolio This role is responsible for maximizing cash flow minimizing delinquency and strengthening credit governance while maintaining strong customer relationships aligned with the company s brand and service standards

Duties

Collections Strategy amp Leadership

Develop and implement a robust collections strategy aligned with business objectives Lead mentor and scale the collections team to improve performance and accountability Establish KPIs for collections efficiency recovery rates and aging targets

Receivables amp Recovery Management

Oversee the full lifecycle of receivables including invoicing follow-ups payment plans and recovery actions Monitor aging reports and proactively address overdue accounts Drive reduction in DSO Days Sales Outstanding and delinquency rates

Customer amp Stakeholder Management

Manage high-value and sensitive client accounts including negotiations for settlements and restructuring Collaborate with Sales Leasing Property Management and Finance teams to ensure alignment Ensure customer communication is professional and aligned with company s brand

Policy Compliance amp Risk

Establish and enforce credit control policies procedures and approval frameworks Ensure compliance with UAE regulations and internal governance standards Work closely with Legal on escalations disputes and litigation cases

Reporting amp Analytics

Provide regular reporting to senior management on collections performance risks and forecasts Use data analytics to identify trends predict risks and improve collection strategies Implement dashboards and automation tools for better visibility and control

Process Improvement amp Digitization

Drive automation initiatives in collections processes ERP CRM integrations Improve operational efficiency through process re-engineering Introduce best practices and industry benchmarks in collections

Qualifications

QualificationsBachelor's degree in Finance, Accounting, Business Administration.12-15 years of experience in collections/credit control, preferably in real estate or property development.Minimum 5+ years in a leadership role managing large portfolios.Strong knowledge of UAE real estate market, payment structures, and legal frameworks.Strong leadership and team management skills.Excellent negotiation and conflict resolution abilities.Financial acumen and analytical mindset.Strong communication and stakeholder management.Proficiency in ERP systems (e.g., SAP) and reporting tools.