Senior CDD Analyst, MENA (Arabic) — Risk & Onboarding Lead

Checkout.com; Dubai; Hybrid; AED 180,000 - 240,000; Full time

Job summary

Checkout.com in Dubai seeks a Senior Analyst of Customer Due Diligence to lead regional risk reviews and act as escalation point for enhanced due diligence within Risk Operations. The role reports to Head of Due Diligence in London and requires fluent Arabic for local authorities.

You will drive process improvements, collaborate with cross‑functional teams, and mentor analysts to ensure high‑quality onboarding and regulatory adherence.

Qualifications

• Proven experience in a similar role, with at least 4+ years of relevant experience
• Demonstrable knowledge of Enhanced Due Diligence concepts and processes, offering pragmatic yet compliant solutions to complex scenarios
• Strong analytical and problem‑solving skills, with exceptional attention to detail
• Excellent mentoring abilities and a track record of guiding and coaching team members
• Proficiency in project management and task prioritisation
• Understanding of payments landscape and processes
• Ability to monitor and manage competing priorities effectively
• Strong cross‑team collaboration skills
• Outstanding communication and interpersonal skills for stakeholder engagement
• Working knowledge of troubleshooting tools and processes
• Adaptability to change, with curiosity and a high‑performance mindset
• Experience with audits and regulatory compliance preferred
• Comprehensive knowledge of payment industry/compliance regulations, standards, and best practices preferred

Responsibilities

• Act as the regional Customer Due Diligence specialist for the MENA region
• Serve as the primary escalation point for Enhanced Due Diligence reviews, addressing complex issues and questions from analysts
• Provide timely, effective resolutions to ensure smooth workflow and optimal outcomes
• Manage the relationship with the regional Money Laundering Reporting Officer to ensure quality escalations
• Review and approve escalations or decisions made by analysts, ensuring accuracy and adherence to company policies
• Oversee MENA portfolio review completion metrics
• Collaborate with the Underwriting team to address complex onboarding issues requiring regional expertise
• Conduct comprehensive quality control checks on reviews, assessments, and reports
• Identify and implement process enhancements and efficiency gains at both regional and global levels
• Represent the team during internal and external regional audits, ensuring compliance with regulatory requirements and industry best practices
• Lead and manage tactical projects from start to finish, coordinating with cross-functional teams
• Deliver on ad hoc special projects as assigned by management or senior leadership
• Mentor and coach analysts, supporting their professional growth and skill development in partnership with Team Leaders

Skills

Due Diligence

Analytical thinking

Mentoring

Project management

Payments domain

Cross-team collaboration

Communication

Regulatory compliance

Audits knowledge

Problem solving

Attention to detail

Job description

Checkout.com in Dubai seeks a Senior Analyst of Customer Due Diligence to lead regional risk reviews and act as escalation point for enhanced due diligence within Risk Operations. The role reports to Head of Due Diligence in London and requires fluent Arabic for local authorities.

You will drive process improvements, collaborate with cross‑functional teams, and mentor analysts to ensure high‑quality onboarding and regulatory adherence.