Senior Business Process Consultant

Technologies / Digital; United Arab Emirates; On-site; AED 614,000 - 1,004,000; Full time

Job summary

Technologies / Digital is seeking a Senior Business Process Consultant for onsite Abu Dhabi for an initial 3-month assignment, extendable. The role demands 7+ years in process design, requirements, and workshops, plus experience with KPI frameworks, decision support, and change impacts.

The candidate will lead use-case analyses, design target-state processes, produce BRD content, and coordinate structured discovery via reviews and interviews. Onsite availability in UAE is required.

Qualifications

• Lead use-case analysis, process maps, requirements, user journeys, controls and acceptance criteria.
• Mobilize the business re-engineering workstream, confirm stakeholders, governance, plan, RAID controls and working cadence.
• Conduct structured discovery through document review, interviews, workshops and process walkthroughs.

Responsibilities

• Assess current-state workflows, pain points, manual effort, decision bottlenecks, information flows, controls and dependencies.
• Design target-state processes and operating model for each POC use case, including roles, decision rights, handoffs, approvals, exception paths and performance measures.
• Produce and maintain BRD content, user journeys, process maps, functional requirements, non-functional business requirements, acceptance criteria and traceability.
• Define human-in-the-loop checkpoints, responsible AI business controls, audit evidence requirements and business governance procedures.
• Support backlog prioritization, sprint planning, solution design clarification, demonstrations, UAT preparation, defect triage and acceptance.
• Define change impacts, stakeholder engagement, training needs, adoption measures and transition recommendations.
• Prepare executive-ready weekly updates, decision papers, workshop packs and the final POC assessment and roadmap validation inputs.
• At least two comparable government or regulated-sector transformation assignments for each key lead.
• Demonstrated experience in business process re-engineering, target operating models, requirements and implementationsupport, not strategy-only advisory.
• Experience working with digital, data, analytics or AI-enabled transformation teams and translating business workflows into implementable requirements.

Skills

Process design

Requirements gathering

Workshop facilitation

KPI frameworks

Decision support

Change management

Stakeholder management

Job description

S enior Business Process Consultant for Abu Dhabi ONSITE for 3 Months Extendable Assignment.

Duration

Base: 3 months / 90 days. Option: additional 3 months / 90 days

Scope of Services

S enior Business Process Consultant (7+ years, process design, requirements, workshops, KPI frameworks, decision support and change impacts)

Responsibility

Lead use-case analysis, process maps, requirements, user journeys, controls and acceptance criteria.

Mobilize the business re-engineering workstream, confirm stakeholders, governance, plan, RAID controls and working cadence.

Conduct structured discovery through document review, interviews, workshops and process walkthroughs.

Assess current-state workflows, pain points, manual effort, decision bottlenecks, information flows, controls and dependencies.

Design target-state processes and operating model for each POC use case, including roles, decision rights, handoffs, approvals, exception paths and performance measures.

Produce and maintain BRD content, user journeys, process maps, functional requirements, non-functional business requirements, acceptance criteria and traceability.

Define human-in-the-loop checkpoints, responsible AI business controls, audit evidence requirements and business governance procedures.

Support backlog prioritization, sprint planning, solution design clarification, demonstrations, UAT preparation, defect triage and acceptance.

Define change impacts, stakeholder engagement, training needs, adoption measures and transition recommendations.

Prepare executive-ready weekly updates, decision papers, workshop packs and the final POC assessment and roadmap validation inputs.

At least two comparable government or regulated-sector transformation assignments for each key lead.

Demonstrated experience in business process re-engineering, target operating models, requirements and implementationsupport, not strategy-only advisory.

Experience working with digital, data, analytics or AI-enabled transformation teams and translating business workflows into implementable requirements.

At least one senior team member with strong UAE/GCC public-sector experience. Arabic capability should be identified where available but is not to be assumed unless evidenced.

Availability for onsite work in Abu Dhabi or Dubai as requested, with travel included or clearly priced.