Senior Business Manager (IWPB)

HSBC Holdings plc; Dubai; Hybrid; AED 480,000 - 720,000; Full time

Benefits offered by this job

Flexible working arrangements

Job summary

HSBC Holdings plc in Dubai is seeking a high‑impact professional to lead IWPB Risk & Compliance delivery. You will translate strategy into measurable outcomes, strengthen governance, and drive a resilient operating model across markets.

Role involves coordinating with global and regional stakeholders, managing risks and dependencies, and ensuring reporting quality while supporting audit actions. Flexible working options may be considered.

Qualifications

• Substantial experience across business management and financial management including planning, resource management and executive reporting.
• Delivery across business change portfolios in complex enterprise environments.
• Strong understanding of operational risk management and practical risk techniques.
• Programme and project management experience to navigate ambiguity and shifting priorities.
• Experience influencing decisions and negotiating with diverse teams.

Responsibilities

• Own day-to-day business management across IWPB Risk and Compliance including ad-hoc initiatives.
• Translate strategy into delivery plans, OKRs/KPIs and tracked outcomes.
• Deliver business change activities that evolve the operating model and strategic agenda.
• Run reporting cadences, producing insights and ensuring actions close.
• Identify risks and dependencies, coordinating remediation and audit actions.
• Improve ways of working, remove blockers, and establish standardisation.
• Embed standards to support governance and clear management information.
• Partner with global, regional and LOB stakeholders to align priorities.

Skills

Business management

Financial management

Delivery portfolios

Programme management

Stakeholder management

Regulatory risk

Job description

Ready to shape operational excellence across IWPB?

GCB4

The Opportunity

Risk and Compliance (R&C) is HSBC’s Second Line of Defence, providing oversight and constructive challenge to promote effective risk management.

Risk, International Wealth and Premier Banking (IWPB) spans Retail Credit, Wealth, Global Private Banking, Asset Management and Insurance across multiple markets.

This role sits within the R&C COO function and reports to the Head of Performance and Delivery for IWPB, helping deliver the R&C strategy through a resilient and well-governed operating model.

You’ll set the standards and cadence that keep priorities aligned, plans delivered and reporting trusted. Success means clear plans and outcomes against strategic priorities, disciplined financial and resource management and a consistent approach to controls and governance across the function.

What you’ll be doing

• Own day-to-day business management across IWPB Risk and Compliance including ad-hoc top-down initiatives
• Translate strategy into delivery plans, OKRs/KPIs and tracked outcomes across agreed priorities
• Deliver business change activities that support the evolution of the operating model and strategic agenda
• Run reporting cadences, producing high-quality insights and ensuring actions are progressed to closure
• Identify risks and dependencies early, coordinating remediation and supporting audit action resolution
• Improve ways of working by removing blockers, strengthening processes and embedding standardisation
• Embed consistent standards and disciplines to support effective controls and clear management information
• Partner with global, regional and Lines of Business stakeholders to align priorities and maintain one version of truth

What we’re looking for

• A full-time graduation degree of at least three years is essential for obtaining a UAE visa and work permit. For degrees obtained outside the UAE, valid attestations and equivalency are also mandatory
• Substantial experience across business management and financial management including planning, resource management and executive reporting
• Demonstrate established delivery across business change portfolios in complex enterprise environments
• Strong understanding of operational risk management and practical risk management techniquesStrong programme and project management experience, to deliver outcomes through ambiguity and shifting priorities
• Experience working with teams at all levels, tailoring messages to influence decisions and support negotiation
• Build effective stakeholder partnerships across global, regional and Line of Business operating models
• Experience providing insight into the financial services landscape including regulatory and broader external factors
• Experience in the maintenance of governance and control management with a focus on high-quality reporting and follow-through is required.

Operational excellence for IWPB

This role is central to how IWPB Risk and Compliance delivers - translating strategy into measurable outcomes while strengthening governance and controls. You’ll work across markets and teams to align priorities, surface key risks and keep delivery on track. If you want your work to shape how a major global function runs day to day and evolves for what’s next this is a chance to make that impact.

We support our staff to adopt flexible and alternative ways of working where possible, including working from home and different hours subject to approvals.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hong Kong and Shanghai Banking Corporation Limited