Senior Banking Applications Support Analyst

Abu Dhabi Islamic Bank PJSC; Abu Dhabi; On-site; AED 120,000 - 160,000; Full time

Job summary

A leading bank in the UAE is seeking an experienced Application Support Analyst. This role involves providing technical support to enhance branch operations and ensure compliance with regulatory standards. Candidates should have a Bachelor's degree in IT, 5+ years of technical support experience, and knowledge of systems like Ambit and SIGCAP. The position offers a pivotal role in supporting banking operations in Abu Dhabi.

Qualifications

• 5+ years of experience in a technical support role.
• Proven experience in technical / functional analysis within banking.
• Understanding of banking branch compliance requirements and standards.

Responsibilities

• Oversee and execute implementation for banking operations.
• Coordinate Vendor Support Issues and respond to service tickets.
• Provide 1st Level support for Branch application.

Skills

Problem-solving skills

Teamwork

Attention to detail

Logical thinking

JAVA

Oracle/MS-SQL

IIS

WebSphere

Education

Bachelor’s degree in computer science, Information Technology, or related field

Tools

Ambit

SIGCAP

QMS

Job description

A leading bank in the UAE is seeking an experienced Application Support Analyst. This role involves providing technical support to enhance branch operations and ensure compliance with regulatory standards. Candidates should have a Bachelor's degree in IT, 5+ years of technical support experience, and knowledge of systems like Ambit and SIGCAP. The position offers a pivotal role in supporting banking operations in Abu Dhabi.