Senior Associate - Collection & CRM

Expo City Dubai; Dubai; On-site; AED 100,000 - 180,000; Full time

Job summary

Expo City Dubai is seeking a Senior Associate – Collection & CRM to manage invoices and accounts receivable, ensuring timely billing, clear payment terms, and strong client communication. The role supports financial stability and strong client relationships in a dynamic real estate context.

Ideal candidates have 3+ years of relevant experience, a commerce/finance background, and proficiency with MS Office and CRM systems to maintain accurate records and produce regular management reports.

Qualifications

• 3+ years of proven experience in a similar role, preferably in real estate.
• Strong knowledge of invoicing, collections and accounts receivable processes.
• Experience with CRM platforms and financial reporting.

Responsibilities

• Handle daily collections of cheque payments
• Reconciliation of bank accounts and allocations
• Preparation of deed of surrender and deed of variation
• Issuance of bank transfer and cheque receipts
• Client follow up for payments
• Preparation of invoices
• Maintaining the billing system
• Producing monthly financial and management reports
• Assisting in general financial management and analysis

Skills

Collections

CRM

Invoicing

Bank Reconciliation

Financial Reporting

Real estate contracts

Independent working

Education

Bachelor's degree in commerce, accounting or finance

Tools

MS Office Suite

CRM systems

Job description

Welcome to Expo City Dubai, where innovation and sustainability meet to create a city of endless possibilities. We are a dynamic business hub, host a vibrant cultural scene, and deliver through innovative educational initiatives—we are the city of the future.

We are more than just a destination - we are an ecosystem of opportunity, offering a unique chance to be part of something extraordinary. Together, we are building a sustainable, tech-enabled and human-centric city that will inspire future generations. Here, you will support us in creating the future and experience a world of innovation, growth and prosperity for people and planet.

The Senior Associate – Collection & CRM manage invoices and account receivables for our clients, ensuring accurate and timely billing, transparent payment terms, and effective communication. this role helps maintain financial stability and fosters strong client relationships.

The main responsibilities for this role include:

• Handle daily collections of cheque payments
• Reconciliation of bank accounts and providing allocations of the bank
• Preparation of deed of surrender and deed of variation
• Issuance of bank transfer and cheque receipts
• Client follow up for payments
• Preparation of invoices
• Maintaining the billing system
• Producing monthly financial and management reports
• Assisting in general financial management and analysis

Knowledge, Qualifications and Skills required

3+ years of proven experience on similar role, preferably in the real estate industry

• Bachelor's degree in commerce, accounting or finance.
• Proficient in using office software, such as MS Office Suite and CRM systems
• Strong organizational skills with the ability to multitask and prioritize effectively
• Excellent verbal and written communication skills
• Detail-oriented with a high level of accuracy in record-keeping and documentation
• Knowledge of real estate sales processes, contracts, and regulations
• Ability to work independently and collaboratively in a fast-paced environment