Senior Analyst - Airport Operations Systems

Transguard Workforce Solutions; Dubai; On-site; AED 335,000 - 603,000; Full time

Job summary

Transguard Workforce Solutions is seeking a Senior Analyst Airport Systems in Dubai to lead design, deployment and integration of airport systems across terminal operations, airfield management and baggage handling. You will define requirements, align with safety standards, and ensure projects meet schedule, scope and quality benchmarks.

You will oversee 24/7 system performance and develop SOPs, incident response protocols, and business continuity plans while coordinating with AOCC, IT and

Qualifications

• Bachelor's degree in Engineering, Information Technology, or Aviation Management; master's preferred.
• 10 years of experience in airport systems or aviation IT, including leadership in large-scale technology implementations.
• In-depth knowledge of terminal systems (CUTE/CUPPS, CUSS, FIDS, BRS, Security Screening).
• Familiarity with IATA, ICAO, and ITIL standards.

Responsibilities

• Lead the design, deployment, and integration of airport systems supporting terminal operations and baggage handling.
• Define technical and operational requirements aligned with safety standards and capacity planning.
• Collaborate with stakeholders and solution providers to ensure on-time, on-scope delivery with quality benchmarks.
• Oversee daily performance and reliability of 24/7 operational systems.
• Develop SOPs, incident response protocols, and business continuity strategies for high availability.
• Coordinate with AOCC, IT, baggage operations and airside teams for real-time awareness.

Skills

Leadership

Stakeholder management

Systems design

AI/ML-enabled systems

Biometric integrations

ITIL familiarity

Education

Bachelor's degree in Engineering/IT/Aviation Management

Master's degree preferred

Tools

AODB

RMS

SCADA

BHS/BRS

CUTE/CUPPS

GMS

Job description

Transguard Workforce Solutions is the UAE's leading provider of unique and innovative HR solutions. With a decade of experience in the region and a team that possesses extensive knowledge of the market, we provide a fully integrated HR solution.

We are currently recruiting for an Senior Analyst Airport Systems for our client who is leading company in the aviation industry with office location to be based in Dubai.

Responsibilities:

• Lead the design, deployment, and integration of airport systems supporting terminal operations (check-in, boarding, gates), airfield management (AODB, resource management, surveillance systems), and baggage handling (BHS, BRS, Baggage Track & Trace).
• Define technical and operational requirements in alignment with airport strategic goals, safety standards, and future capacity planning.
• Collaborate with internal and external stakeholders, consultants, and solution providers to ensure systems are implemented on schedule, within scope, and meet all performance and quality benchmarks.
• Oversee the daily performance and reliability of operational systems to ensure uninterrupted 24/7 functionality.
• Develop and maintain SOPs, system incident response protocols, and business continuity strategies to ensure high availability and resiliency.
• Coordinate closely with AOCC, IT, baggage operations, and airside teams to enable integrated, real-time situational awareness

Requirements:

• Bachelor's degree in Engineering, Information Technology, or Aviation Management; Master's degree preferred.
• 10 years of experience in airport systems or aviation IT, including leadership in large-scale technology implementations.
• In-depth knowledge of: I. Terminal systems (CUTE/CUPPS, CUSS, FIDS, BRS, Security Screening) II. Airfield systems (AODB, RMS, Surface Movement, Airport Surveillance, GMS) III. Baggage systems (BHS, SCADA, integration with airline DCS and BRS)
• Experience in designing or implementing AI/ML-enabled systems to support data-driven operations.
• Proven track record in enhancing seamless passenger processing, self-service technologies, and biometric integrations.
• Familiarity with aviation standards (IATA, ICAO, ACI), and ITSM frameworks (e.g., ITIL).
• Excellent interpersonal and communication skills, both written and verbal.
• Proficiency in English language is essential.