Senior AI & Solutions Engineer

Max Accelerate; Dubai; On-site; AED 200,000 - 320,000; Full time

Job summary

Max Accelerate is seeking a Senior AI & Solutions Engineer to push the boundaries of AI CRM technology. You will work hands-on with AI, LLMs, and Salesforce integrations to build production-ready demos and solutions for leading organisations.

You will sit at the center of our AI Product, Business Development, and Services teams, turning customer challenges into tangible architectures and prototypes. You will own end-to-end delivery from concept to compelling demonstrations and production-ready

Qualifications

• Experience building AI-powered solutions for enterprise CRM or related platforms.
• Strong hands-on engineering skills across frontend and backend stacks.
• Proven ability to translate customer challenges into production-grade demos and solutions.
• Deep familiarity with Salesforce integrations and LLM-based workflows.

Responsibilities

• Build AI solutions and industry-specific demonstrations using Salesforce and proprietary CRM.
• Collaborate with Business Development and Services to translate customer needs into tangible architectures.
• Develop AI-native CRM capabilities and intelligent automation features.
• Engage directly with customers to present demos and gather requirements.

Skills

AI

LLMs

Salesforce

Python

TypeScript

React

Next.js

APIs

LangChain

Multi-agent

Tools

FastAPI

GraphQL

REST

Python

Job description

We are looking for an exceptional Senior AI & Solutions Engineer to join our team and help us push the boundaries of what is possible with AI Salesforce and next-generation CRM technology This is not a traditional software engineering role We are looking for someone who is genuinely excited about AI LLMs automation and building things that haven t been built before You will have the opportunity to work with technologies such as Claude ChatGPT OpenAI Salesforce Agentforce and our own AI-powered CRM turning ideas into impressive working solutions that can be demonstrated to some of the world s leading companies You will have significant freedom to experiment innovate and influence the direction of our AI technology This is your opportunity to build experiment and showcase what you can do.

The Opportunity

You will sit at the centre of our AI Product Business Development and Services teams. Your role will be to take a customer challenge, understand the business problem and turn it into something tangible.

• Customer problem
• AI concept
• architecture
• code
• working prototype
• compelling demo
• production solution

You will build highly compelling industry-specific demonstrations across Salesforce and our proprietary CRM platform while helping customers understand how AI can transform their organisations. You will also help us embed AI throughout our own organisation working with our R amp D and Services teams to make AI part of how we build and deliver technology.

What You ll Be Doing

Build AI Solutions

Work hands-on with the latest AI technologies to create

• AI agents
• Intelligent CRM capabilities
• AI sales assistants
• Customer intelligence platforms
• Automated workflows
• RAG and enterprise knowledge systems
• AI-powered business processes
• AI copilots
• Multi-agent solutions
• LLM-powered applications
• Industry-specific AI solutions

You ll be encouraged to experiment with new technologies and approaches and determine what genuinely works.

Salesforce & AI

Build innovative AI experiences around Salesforce using technologies including Salesforce, Salesforce Agentforce, Einstein, Apex, Lightning Web Components, Salesforce Flow, Salesforce APIs, External LLM integrations. You ll combine Salesforce capabilities with leading LLMs such as Claude and OpenAI to create solutions that go well beyond standard CRM functionality.

Build Our Own AI-Powered CRM

You ll also work directly on our proprietary CRM platform. This is where you can really innovate. You ll help design and build

• AI-native CRM functionality
• AI sales intelligence
• Automated account research
• Intelligent lead analysis
• AI-generated customer insights
• Sales agents
• Automated workflows
• AI-powered customer engagement
• Intelligent recommendations
• Enterprise AI assistants

You won t simply be integrating AI into an existing product you ll help shape what an AI-native CRM should actually look like.

Full-Stack Engineering

You need to be a genuine hands-on engineer.

• Front End: React TypeScript JavaScript Next js HTML CSS Modern component architectures
• Backend: Python Node js FastAPI REST APIs GraphQL Microservices
• Strong Python and or TypeScript experience is particularly important

AI Engineering

You should have real-world experience working with modern LLM technology including OpenAI ChatGPT Anthropic Claude Gemini LLM APIs Prompt engineering RAG Vector databases Embeddings Function tool calling AI agents Agentic workflows Multi-agent architectures AI evaluation AI guardrails AI security Experience with frameworks such as LangChain LangGraph or equivalent technologies is highly desirable.

Customer-Facing

You will not be sitting behind a screen all day. You will work directly with customers, prospects and senior stakeholders to understand their businesses and identify where AI can make a real difference. You ll be involved in

• Customer discovery sessions
• Technical workshops
• AI strategy discussions
• Solution design
• Technical demonstrations
• Proof-of-concepts
• RFP RFI responses
• Customer presentations
• AI roadmaps
• Solution implementation

You need to be comfortable explaining complex technology in a way that makes sense to a CEO CIO CTO or business leader.

Work Directly With Business Development

You will become a key technical partner to our Business Development team. Together you ll create best-in-class industry demonstrations designed around real customer challenges. Rather than giving customers generic AI demos you ll help us build.