Principal/ Distinguished Deployment Strategist

Salesforce.com; Dubai; On-site; AED 360,000 - 600,000; Full time

Job summary

Salesforce seeks a senior AI strategy and delivery lead to own customer engagements end-to-end. You will architect agentic AI solutions, drive adoption, and ensure governance across Data Cloud and enterprise systems. You will collaborate with Forward Deployed Engineers to align strategy with execution.

You will influence product roadmap through field insights, manage stakeholder expectations, and travel as needed to ensure client success in diverse industries.

Qualifications

• Degree in Computer Science or a related field.
• Experience leading AI LLM solution design and agentic AI strategies.
• Programming knowledge: Python, JavaScript, Java or Apex.

Responsibilities

• Lead end-to-end customer engagement across the full value lifecycle.
• Define the customer’s Agentic AI strategy and roadmap.
• Define and oversee deployment, timelines, risk, and progress for engagements.

Skills

Strategic solutioning

Delivery leadership

AI LLM design

Python/JavaScript/Java/Apex

Client engagement

Travel flexibility

Education

CS degree or related

Job description

Key Responsibilities

Full Lifecycle Ownership

Lead end-to-end customer engagement across the complete value lifecycle Identify Commit Deploy Consume owning outcomes at every stage not just discovery or deal closure

AI Strategy & Architecture

Define the customer s Agentic AI strategy and roadmap Lead design workshops agent design sessions and jobs-to-be-done analysis Architect solutions spanning Salesforce s agentic AI platform Data Cloud and enterprise systems with responsible AI governance baked in from the start

Deployment Oversight & Program Management

Manage engagement delivery end-to-end timelines stakeholder communication risk escalation and progress reporting You are the operational backbone of your delivery team ensuring nothing falls through the cracks

Adoption & Consumption

Own adoption consumption and expansion metrics within your engagement scope Identify blockers early and develop strategies to drive measurable value realization

Delivery Team Coordination

Partner closely with the Forward Deployed Engineers on your team to align strategy with technical execution Keep the team focused unblocked and on track to hit delivery milestones

AI-Supported Development

You ll be developing real customer solutions supported by leading-edge AI tools Including Cursor Claude and our coding products like Vibes to accelerate development

Customer Stakeholder Management

Serve as the primary customer-facing contact building trust-based relationships with senior stakeholders and present proposals decisions and outcomes in terms of business value not just technical detail

AI Readiness

Assess customer readiness for AI adoption and guide change management and process transformation to maximise the benefits of intelligent agents

Product Feedback Loop

Synthesise field insights and translate them into actionable product feedback that influences Salesforce s Agentic AI platform roadmap

Required Qualifications

• 4 years 6-10 years for Senior levels experience in strategic solutioning technical advisory or delivery leadership or programme management for enterprise cloud or SaaS technology You have a degree in Computer Science or a related field Prior customer-facing delivery experience consulting professional services or technical advisory - this is a requirement not a nice-to-have Demonstrated understanding of the Salesforce platform and ecosystem including Agentic AI capabilities and Data Cloud Working knowledge of one or more programming languages Python JavaScript Java or Apex Proven ability to lead and own complex ambiguous engagements end-to-end from discovery through to measurable outcomes Experience leading AI LLM solution design including agentic AI strategy conversation design and responsible AI practices Strong project and programme management skills ability to run multiple workstreams manage stakeholder expectations and keep delivery on track in ambiguous environments Ability to travel to customer sites as needed to ensure client success Business level proficiency in Italian and English Computer Science or Related Degree
• Experience with Salesforce Data Cloud Agentforce platform and Salesforce CRM Sales Service Marketing Experience designing and deploying AI solutions in regulated industries e g public sector financial services healthcare Salesforce platform certifications e g Data Cloud Consultant Agentforce Specialist Application Architect or similar platform certifications such as Microsoft Oracle or similar platforms Background in change management organisational design or enterprise transformation Experience with AI ML concepts beyond LLMs including NLP RAG architectures and model evaluation frameworks A get-things-done mindset with strong bias for action comfortable operating in unstructured fast moving environments

Unleash Your Potential

When you join Salesforce you ll be limitless in all areas of your life Our benefits and resources support you to find balance and i be your best i and our AI agents accelerate your impact so you can i do your best i Together we ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love