Forward Deployed Engineer (FDE) (Mid/Senior Level)

Urban Ridge Supplies; Dubai; On-site; AED 180,000 - 280,000; Full time

Job summary

Salesforce is seeking Forward Deployed Engineers to design, build, and deploy agentic AI solutions directly inside enterprise environments. You’ll work with a Deployment Strategist and a Strategic Builder to ship production-ready capabilities from day one, across configuration, customization, and full-stack deployment.

You’ll build data pipelines with Salesforce Data 360, Snowflake, and Databricks, integrate with customer systems, and measure business impact.

Qualifications

• 3+ years of software engineering or technical delivery experience, with at least one production system to discuss.
• Degree in Computer Science or a related field.
• Fluent in Python, JavaScript/TypeScript, Java, or Apex; willing to expand as needed.
• Hands-on with LLMs and prompt engineering; able to explain failures and improvements.
• Deep understanding of data modeling, APIs, and integration patterns.

Responsibilities

• Design, build, and deploy agentic AI solutions inside enterprise environments.
• Own end-to-end components from architecture to production deployment.
• Develop data pipelines with Salesforce Data 360, Snowflake, Databricks, and customer data platforms.
• Build and maintain dashboards and KPI reporting for deployment health and outcomes.
• Collaborate with customers and partners to translate challenges into deployable solutions.
• Contribute to MVPs and proofs-of-concept that can ship quickly.

Skills

Software engineering

Customer‑facing delivery

Programming languages

LLMs & prompt engineering

Data pipelines

Education

Degree in Computer Science

Tools

Snowflake

Databricks

BigQuery

LangChain

Job description

About Salesforce

Salesforce is the 1 AI CRM where humans with agents drive customer success together. Here ambition meets action, Tech meets trust, and innovation isn’t a buzzword; it’s a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all. Ready to level‑up your career at the company leading workforce transformation in the agentic era? You’re in the right place: Agentforce is the future of AI and you are the future of Salesforce.

About the Role

Production experience required. Builder mindset non‑negotiable. Salesforce is hiring Forward Deployed Engineers—experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You’ll work as part of a delivery team, partnering closely with a Deployment Strategist, a Strategic Builder—a customer‑facing advisor who shapes AI strategy and drives adoption—to co‑build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customization, and full‑stack deployment, shipping solutions customers depend on.

The Builder Experience

• AI‑Powered Development: Ship real customer solutions supported by best‑in‑class AI tools (Cursor, Claude) and Salesforce coding products like Vibes embedded into your day‑to‑day workflow.
• Collaborative Delivery: Work alongside Senior Forward Deployed Engineers and a Deployment Strategist, own real components, benefit from structured mentorship from people who’ve shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself.
• Frontier Access: Opportunity to work on capabilities most engineers won’t touch for months—spanning Agentforce data, platform, and headless architectures—with field insight feeding directly to the product teams building them.
• Continuous Innovation: Stay at the forefront experimenting with emerging AI tools, models, and frameworks; share what you learn with your team and customers.

What You’ll Actually Be Building

• Develop AI agents and experiences that take real actions for real organizations.
• Design agent intelligence, prompts, reasoning, tool calls and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques.
• Own technical components end‑to‑end—from architecture choice to deployed, validated, and observable in production.
• Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms; model the data, ship the pipeline, validate the output.
• Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
• Contribute to proofs‑of‑concept and MVPs that move from sketch to deployable in days, not months.
• Co‑build alongside customers and partners, sharing best practices and enablement as you go, leaving teams more capable after each engagement than before.
• Surface platform gaps, edge cases and field insights to senior Engineers and the product team; iterate quickly.
• Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.

Nice‑to‑Haves

• Salesforce platform experience or certifications: Administrator, Platform Developer I, Agentforce Specialist.
• Familiarity with agent frameworks: LangChain, LlamaIndex, and orchestration patterns.
• Hands‑on with cloud data platforms: Snowflake, Databricks, BigQuery.
• Experience across specialist AI delivery areas: data engineering, platform architecture or headless deployments.

Qualifications & Requirements

• You have 3+ years (6-10 years for Senior levels) of software engineering or technical delivery experience, with at least one production system you’d be proud to walk us through—ideally in an AI tech stack, full‑stack development, or working with frontier models.
• You have a degree in Computer Science or a related field.
• You have prior customer‑facing technical delivery experience (consulting, professional services, or forward deployed engineering) – this is a requirement, not a nice‑to‑have.
• You are fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex and willing to add to that list as the work demands.
• You have been hands‑on with LLMs and prompt engineering; you can explain why a prompt failed and what you’d change.
• You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.
• You can hold your own in a room with sales teams and customer architects.
• You ship quality code and evaluate AI outputs with engineering rigor.
• You actively tinker with the evolving AI/data landscape, piloting new tools, experimenting with new models, and staying genuinely curious about what’s coming next.
• You thrive in the group chat that’s building something, not just talking about it.
• You’re excited to travel ~25% of the time, working directly alongside customers.

Unleash Your Potential When You Join Salesforce

Be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.