Senior Account Lead, Securities Services - Asset Owners

HSBC; Dubai; Presencial; AED 480.000 - 720.000; Jornada completa

Descripción de la vacante

HSBC Holdings plc in Dubai is seeking an ambitious professional to join the Securities Services team within MSS. You will lead the account management strategy for strategically important Asset Owners & Managers clients, ensuring client satisfaction and driving growth across securities services products.

You will sponsor service improvements, establish governance routines, and support executives with new-business and cross-selling opportunities, while coordinating across global product and

Formación

• Proven experience in client management, business implementation or change, business development and/or senior operational leadership.
• Strong client-facing communication and presentation skills, including the ability to lead executive-level meetings.
• Proven experience managing and retaining client relationships across securities services products, with the ability to contribute to departmental strategy.
• Good understanding of commercial and contractual drivers, annual operating plans and business performance.
• Strong knowledge of securities-services regulations, controls, risk management and mitigation techniques, combined with the ability to collaborate effectively across a complex organisation.
• A full-time graduation degree of at least three years is essential for obtaining a UAE visa and work permit. For degrees obtained outside the UAE, valid attestations and equivalency are also mandatory
• Under the New Labour Law, only fixed term contracts shall be available to all employees of HSBC UAE (except DIFC and ADGM employees) – hence in line with the term of work permit, a 4 years’ contract would be issued.

Responsabilidades

• Lead the account management strategy for strategically important Asset Owners & Managers clients across Securities Services products.
• Own client satisfaction, retention and reference-ability, acting as the primary client advocate across the business.
• Create and maintain detailed client plans aligned with wider growth strategies and Executive Committee planning.
• Proactively manage client issues across products and jurisdictions by coordinating relevant service, operational and product teams.
• Sponsor service improvements and prioritise change-management initiatives that enhance the client experience.
• Establish effective governance frameworks, meeting schedules and senior-client engagement routines while maintaining compliance with internal controls.
• Support Client Executives and Sales Directors with new-business and cross-selling opportunities, while managing commercials and identifying profitable growth opportunities with tier-two clients.

Descripción del empleo

HSBC Holdings plc in Dubai is seeking an ambitious professional to join the Securities Services team within MSS. You will lead the account management strategy for strategically important Asset Owners & Managers clients, ensuring client satisfaction and driving growth across securities services products.

You will sponsor service improvements, establish governance routines, and support executives with new-business and cross-selling opportunities, while coordinating across global product and