Senior Account Director

Salt; Dubai; On-site; AED 400,000 - 700,000; Full time

Job summary

Salt Dubai is recruiting a Client Lead / Senior Account Director for a leading global skincare account. You will drive day-to-day client relationships across Creative and Social, partnering with senior stakeholders to deliver strategically strong and creatively ambitious work.

You will translate client needs into briefs, coordinate with Creative, Social, Strategy and Production teams, and push for opportunities to grow the account across markets.

Qualifications

• Experience leading large or complex client relationships.
• Strong experience across Creative and Social accounts.
• Experience managing senior client stakeholders and acting as a trusted day-to-day partner.
• Fluent English; Arabic would be advantageous.
• Strong understanding of social media, social-first creative and content.
• Proven ability to lead presentations and conversations with senior stakeholders.
• Experience working on skincare/beauty or consumer brands is beneficial.
• Comfortable coordinating across multiple markets and teams in a fast-paced agency environment.
• Commercially aware with ability to identify opportunities for account growth.

Responsibilities

• Lead the day-to-day client relationship across the Creative and Social workstreams.
• Act as a senior strategic partner to the client, understanding their objectives.
• Lead client conversations across social strategy, creative campaigns, content and always-on activity.
• Translate client requirements into briefs and ensure alignment on objectives and deliverables.
• Work with Creative, Social, Strategy and Production teams to deliver high-quality work.
• Manage multiple projects and timelines, budgets and deliverables.
• Lead senior client presentations, status meetings and campaign discussions.
• Shape the social and creative direction, challenging briefs and identifying opportunities.
• Ensure cross-campaign thinking across campaigns and always-on activity.
• Collaborate with global and regional stakeholders across markets.
• Identify opportunities to grow the agency's scope and strengthen the client relationship.
• Provide leadership and mentorship to the wider account team.

Job description

Client Lead / Senior Account Director

Dubai | Global Agency | Global Skincare Brand

We are working with a leading global agency in Dubai that has recently won a major global skincare account and is growing its team across Creative, Social, Strategy and Client Services.

They are looking for an experienced Client Lead / Senior Account Director to lead the client relationship across the Creative and Social scope of this global skincare brand.

This is a senior client-facing role for someone who can bring together creative and social teams, build a strong relationship with senior client stakeholders and ensure the agency is delivering culturally relevant, strategically strong and creatively ambitious work.

The Role

• Lead the day-to-day client relationship across the Creative and Social workstreams
• Act as a senior strategic partner to the client, building trust and understanding their wider business and marketing objectives
• Lead client conversations across social strategy, creative campaigns, content and always-on activity
• Translate client requirements into clear briefs and ensure the agency teams are aligned on objectives, scope and deliverables
• Work closely with Creative, Social, Strategy and Production teams to deliver high-quality work
• Manage multiple projects and workstreams across the account, ensuring timelines, budgets and deliverables are on track
• Lead senior client presentations, status meetings, creative reviews and campaign discussions
• Help shape the social and creative direction of the account, challenging briefs and identifying opportunities to make the work stronger
• Ensure creative and social thinking is connected across campaigns and always-on activity
• Work closely with global and regional stakeholders across multiple markets
• Identify opportunities to grow the agency's scope and strengthen the client relationship
• Provide leadership, support and mentorship to the wider account team
• Ensure strong communication and collaboration between teams across Dubai, Egypt and the wider global agency network

What We're Looking For

• Strong agency background at Senior Account Director, Client Lead, Group Account Director or equivalent level
• Proven experience leading large or complex client relationships
• Strong experience across Creative and Social accounts
• Experience managing senior client stakeholders and acting as a trusted day-to-day partner
• Strong understanding of social media, social-first creative and content
• Experience working on global or regional brands across multiple markets
• Experience with D2C and e-commerce brands is highly desirable
• Previous experience across skincare, beauty, cosmetics, healthcare, FMCG or similar consumer brands would be advantageous
• Strong understanding of the creative process and experience working closely with creative teams
• Commercially aware with the ability to identify opportunities for account growth
• Confident leading presentations and conversations with senior stakeholders
• Proven experience managing and developing junior and mid-level teams
• Highly organised and comfortable managing multiple priorities in a fast-paced agency environment
• Fluent English is essential; Arabic would be advantageous

The Ideal Candidate

We are looking for someone who is genuinely passionate about Creative and Social and understands how the two disciplines work together to build brands and drive engagement.

You will be a strong client leader who can confidently sit between the client and agency teams, understand the bigger business objective and turn it into clear direction for Creative, Social and Strategy.

Experience working on skincare, beauty or similar consumer brands would be particularly relevant, especially where you have worked across social-first campaigns, always-on content and D2C/e-commerce.

This is a key leadership role on a high-profile global skincare account, with the opportunity to help shape the client relationship and the creative and social output from the outset.