Account Manager

TLB Human Resources Consultancy; Dubai; On-site; AED 120,000 - 190,000; Full time

Job summary

A highly reputed marketing agency in Dubai is hiring an Account Manager to lead a four-brand pod, acting as the day-to-day senior contact and turning strategic direction into disciplined, on-time delivery.

You will coordinate Strategy, Creative, Social, Copy, Design, and Production, manage monthly calendars and pipelines, and coach an Account Executive while protecting scope and SLAs.

Qualifications

• Arabic fluency (spoken and written) required.

Responsibilities

• Act as the primary day-to-day lead for four assigned brands, coordinating with client and stakeholders.
• Convert client requests into complete briefs with objectives, audience, deliverables, timelines, claims, CTA and approvals.
• Run the pod's Job Status Report (JSR), Asana board, weekly WIP review, risk log, approval tracker, and delivery forecast.
• Coordinate Strategy, Creative, Social, Community Management, Copy, Design, Motion, Production, Reporting, and QC resources across the pod.
• Build and manage monthly content calendars, campaign pipelines, and reactive workstreams.
• Protect scope, SLAs, and revision limits; escalate scope creep, delays and dependencies early.
• Run quality gates before work reaches the client (brand, copy, claims, language, format).
• Coach and delegate to Account Executive.
• Contribute to quarterly business reviews, competitor scans, and portfolio recommendations.

Skills

Arabic fluency

Account management

PM tool experience (Asana)

Excel/Sheets

PowerPoint/Slides

English proficiency

Driving license

Education

Bachelor's degree in Marketing/Advertising/Communications/Business

Tools

Asana

Excel

PowerPoint

Job description

A highly reputed marketing agency in Dubai, building a dedicated account team to run one of our most high-profile client relationships. They are hiring an Account Manager to lead a four-brand pod: the client's day-to-day senior point of contact, and the person who turns strategic direction into disciplined, on-time delivery.

This is a high-visibility, high-accountability seat. We are hiring for exact fit — please read the requirements carefully before applying.

WHAT YOU'LL OWN

• Act as the primary day-to-day lead for four assigned brands, keeping client and stakeholder communication proactive and professional
• Convert client requests into complete, actionable briefs — objective, audience, deliverables, timelines, mandatory claims, CTA, and approvals
• Run the pod's Job Status Report (JSR), Asana board, weekly WIP review, risk log, approval tracker, and delivery forecast
• Coordinate Strategy, Creative, Social, Community Management, Copy, Design, Motion, Production, Reporting, and QC resources across your pod
• Build and manage monthly content calendars, campaign pipelines, and reactive workstreams
• Protect scope, SLAs, and revision limits — escalating scope creep, delays, and dependencies early
• Run quality gates before work reaches the client (brand, copy, claims, language, format)
• Coach and delegate to your Account Executive
• Contribute to quarterly business reviews, competitor scans, and portfolio recommendations.

REPORTING LINE

Reports to the Executive Director / Account Lead, with one dedicated Account Executive reporting to you.

Skills

YOU MUST HAVE

• Arabic fluency — spoken and written (non-negotiable)
• Account management background with genuine social media management experience — integrated creative + social scope, not community-only work
• 5–7 years of agency account-management experience, including 2+ years independently running multi-brand or multi-market retainers
• A valid UAE driving license and your own car
• Practical experience with Asana or a comparable PM tool; strong Excel/Sheets and PowerPoint/Slides
• Excellent written and spoken English
• UAE work eligibility (or ability to secure it)
• Bachelor's degree in Marketing, Advertising, Communications, Business, or related field.

STRONG ADVANTAGE

• Prior experience working with or alongside UAE government entities
• Presentation, negotiation, and difficult-conversation management experience
• Comfort leading a multicultural delivery team across Dubai and extended offices.