Security Supervisor

The First Group Hospitality; Dubai; On-site; AED 50,000 - 80,000; Full time

Job summary

The First Group Hospitality in Dubai seeks a Security Supervisor to protect guests, staff and assets under guidance of the Chief Security Officer. You will coordinate hotel security operations to meet Wyndham standards and promote a safe, efficient and guest-focused culture.

Key responsibilities include conducting patrols, enforcing security procedures, and maintaining detailed security records. The role requires strong leadership, excellent communication, and a solid track record in luxury

Qualifications

• Minimum five years of experience in security field.
• Holding a valid Security supervisor licence - SIRA.
• Extensive knowledge of security protocol and procedures.
• Excellent management and supervisory skills.
• Excellent written and verbal communication skills.
• Ability to provide training on security policies and procedures.
• Ability to work with confidential and classified information.
• Any other training or certifications related to security is an advantage.

Responsibilities

• Perform minimum one patrol per shift of all areas of the property to observe and report any irregularities to CSO.
• Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, security grooming and key control.
• Maintain proper and accurate records of all documents including Security Log, Incident Report, Key Control, Lost and Found, Quarantine list, Visitor Passes and gate pass.
• Handle investigations and prepare unbiased incident reports on all claims involving theft, accidents, injury, property damage, vandalism and trespass.
• In the absence of the Chief Security Officer, manage the department according to established standards to provide safe, secure and professional service.

Skills

Security experience

SIRA license

Security protocols

Management skills

Communication skills

Training ability

Confidential information handling

Certifications advantage

Job description

Overview

About The First Group Hospitality:

The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners. As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement. Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market. For more information, visit tfghospitality.com

About The First Collection:

The First Collectionrepresentsa new era of urban lifestyle resorts, delivering a unique blend of hospitality across Dubai’s vibrant landscape. Known for merging modern sophistication with authentic Dubai charm, The First Collection is where exceptional service meets innovative design. Each hotel in the portfolio offers bespoke experiences, including exclusive access to Soluna Restaurants & Beach Club on the Palm Jumeirah for both dining and beachside relaxation, as well as serene city escapes that reflect Dubai’s dynamic energy. As part of The First Group, a leader in award-winning hospitality and real estate developers in Dubai, The First Collection is more than a hotel brand - it’san immersive journey into the heart of Dubai.About The First Collection Waterfront:

Set along the picturesque Dubai Canal in Business Bay, The First Collection Waterfront combines style and convenience. The hotel’s 327 rooms, many with canal views, offer guests comfort and modern amenities, including a rooftop pool, spa, and signature dining options. Guests also enjoy exclusive access to Soluna Restaurants & Beach Club on the Palm Jumeirah for both dining and beachside experiences, making this hotel a prime choice for relaxation and exploration.

Job Description

The position of Security Supervisor is responsible to protect and safeguard all hotel guests, employees, their belongings and all hotel assets under the guidance of the Chief Security Officer. S/he assists in coordinating the Security operations of the hotel in line with Wyndham standards to ensure maximum efficiency and guest satisfaction and promotes the desired work culture.

GENERAL REQUIREMENTS:

• Have a thorough understanding and knowledge of all hotel related services and products, have the ability to make recommendations to hotel guests and employees.
• Perform all tasks consistently in line with the Hotel standards and adhere to all Hotel rules and procedures and the UAE legal requirements.
• Manage in the absence of the Chief Security Officer the department according to the established standards providing a safe, secure, courteous, professional, efficient and flexible service at all times, following the Hotel Standards of Performance
• Perform minimum one patrol per each shift of all areas of the property to observe and report any irregularities to CSO.
• Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, security grooming and key control
• Maintain proper and accurate records of all documents to include Security Log, Incident Report, Key Control, Lost and Found ,Quarantine list, Visitor Passes and gate pass.
• Handle investigation and make unbiased incident report on all claims involving thefts, accidents, injury, property damage, vandalism and trespassing from either guests, visitors or employees to the Management.

Desired Skill & Expertise

• Minimum Five years experience in security field
• Holding Valid Secruity supervisor lisence - SIRA
• Extensive knowledge of security protocol and procedures.
• Excellent management and supervisory skills.
• Excellent written and verbal communication skills.
• Ability to provide training on security policies and procedures.
• Ability to work with confidential and classified information.
• any other training or certifications related security is advantage.