Security Officer - Health and Safety

AccorHotels Middle East; Abu Dhabi; Sur place; AED 120 000 - 180 000; Plein temps

Résumé du poste

SO/ Ras Al Khaimah is seeking a Security Supervisor to lead the front-line security team and manage daily security operations within a luxury property in the UAE. The role emphasizes risk detection, incident reporting, and staff safety.

You will monitor CCTV and access control, coordinate with other departments, and guide emergency responses and training to maintain the highest security standards.

Qualifications

• High School diploma or equivalent.
• 3–5 years of security experience with at least 2 years in a supervisory role.
• Hospitality or luxury sector experience preferred.

Responsabilités

• Supervise and lead the security team, ensuring trained personnel and high standards.
• Oversee daily security operations: CCTV, access control, alarms and safety measures.
• Respond to incidents, document reports, and coordinate follow-up actions.
• Monitor surveillance systems and conduct regular patrols for risk detection.
• Maintain visible guest and staff safety presence and provide assistance as needed.
• Lead emergency responses during evacuations and drills with protocol adherence.
• Provide on-the-job training and develop security staff capabilities.
• Maintain incident logs and prepare management reports.
• Collaborate with housekeeping, maintenance and front desk to secure all areas.
• Ensure security systems are functioning and report malfunctions for repairs.
• Ensure compliance with security laws, policies and best practices.

Connaissances

Leadership

Crisis Management

Security Systems

Communication

Attention to detail

Problem-Solving

Physical stamina

Customer service

Technology proficiency

Formation

High School diploma or equivalency

Description du poste

Job description

Company Description

SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals – you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.

Job Description

• Team Leadership: Supervise and lead the security team, ensuring all security personnel are well-trained, follow procedures, and perform their duties to the highest standard.
• Security Operations: Oversee the daily operations of security systems, including surveillance, access control, and alarm systems, to ensure the safety and security of the property.
• Incident Management: Respond quickly and effectively to security incidents, emergencies, or disturbances. Investigate and document incidents, preparing reports and taking appropriate follow-up action.
• Monitoring & Surveillance: Monitor CCTV systems, alarm systems, and conduct regular patrols to detect any potential security risks or breaches.
• Guest and Staff Safety: Maintain a visible presence on the property to ensure the safety and well-being of guests and staff. Provide assistance and guidance to both employees and guests when needed.
• Emergency Response: Lead emergency response procedures during evacuations, first-aid events, and fire drills, ensuring that all staff and guests adhere to safety protocols.
• Training & Development: Provide on-the-job training and guidance to security personnel to ensure they remain updated on procedures, emergency protocols, and best security practices.
• Incident Reporting: Maintain accurate logs of all security-related incidents, suspicious activities, and accidents, and prepare regular reports for management.
• Collaboration with Departments: Work closely with other departments such as housekeeping, maintenance, and front desk to ensure the security of all areas, particularly high-risk zones and special events.
• Security Systems Maintenance: Ensure that all security systems (CCTV, access control, alarms) are functioning properly, and report any malfunctions to the appropriate department for repair.
• Compliance with Security Procedures: Ensure the property complies with all relevant local security laws and regulations, company policies, and industry best practices.

Qualifications

• Education: High School diploma or equivalent; further qualifications in security management or related fields are a plus.
• Experience: Minimum of 3-5 years of experience in security, with at least 2 years in a supervisory role, preferably within the hospitality or luxury industry.
• Leadership Skills: Proven experience in leading and managing a security team, ensuring high performance and adherence to security protocols.
• Crisis Management: Ability to handle security crises with professionalism and calm, leading the team effectively during emergencies.
• Knowledge of Security Systems: Strong working knowledge of CCTV, access control systems, alarm systems, and general security procedures.
• Communication Skills: Excellent verbal and written communication skills, with the ability to create reports, communicate effectively with team members, and interact with guests and employees.
• Attention to Detail: A sharp eye for detecting security risks and potential hazards, along with a strong focus on following up on every security concern.
• Problem-Solving Skills: Excellent ability to analyze security situations, make quick decisions, and implement effective solutions.
• Physical Stamina: Ability to remain active, patrol large areas, and respond to security issues in physically demanding conditions.
• Customer Service Orientation: A professional, approachable, and courteous demeanor when interacting with guests and staff.
• Technology Proficiency: Competent in the use of security technologies and basic office software (Word, Excel, etc.).