School Reception & Visitor Concierge (UAE National)

XPTeach Ltd.; Dubai Emirate; On-site; AED 67,000 - 100,000; Full time

Job summary

GEMSRoyal Dubai School is seeking a UAE National Receptionist to be the friendly face of the school. You will welcome visitors, answer queries, and support day-to-day administration in a busy school reception.

You will handle admissions information, coordinate tours, and assist with communications for events and updates, while upholding safeguarding policies and professional service standards.

Qualifications

• UAE National with a family book.
• Diploma or A-Levels.
• Excellent communication and interpersonal skills.
• Strong customer service mindset with a professional and welcoming attitude.
• Highly organised with the ability to multitask in a busy environment.
• Proficient in basic administrative and office systems.
• Calm, approachable, and able to handle queries efficiently and courteously.
• Previous experience in a receptionist or front-of-house role (school experience desirable but not essential)

Responsibilities

• Act as the first point of contact for all visitors, parents, students, and staff.
• Answer telephone calls promptly, courteously, and direct enquiries appropriately.
• Provide accurate information regarding admissions, curriculum, school events, and activities.
• Welcome all visitors and ensure a professional and friendly reception experience.
• Maintain a clean, organised, and presentable reception area at all times.
• Manage the visitor register and coordinate school tours.
• Support communication of school events through daily bulletins and updates.
• Handle incoming and outgoing mail and coordinate courier services.
• Provide general administrative and secretarial support as required.
• Ensure compliance with all GEMS policies, procedures, and safeguarding standards.
• Support school operations by attending meetings and contributing where requiredCarry out additional duties as directed by the line manager

Skills

Communication

Customer service

Organisation

Multitasking

Administrative skills

Interpersonal skills

Calm under pressure

Reception experience

Education

Diploma or A-Levels

Job description

GEMSRoyal Dubai School is seeking a UAE National Receptionist to be the friendly face of the school. You will welcome visitors, answer queries, and support day-to-day administration in a busy school reception.

You will handle admissions information, coordinate tours, and assist with communications for events and updates, while upholding safeguarding policies and professional service standards.