SAP Operations & IT Support Specialist

Titan Lithium; Abu Dhabi, Dubai; Presencial; AED 180.000 - 300.000; Tempo integral

Resumo da vaga

Titan Lithium seeks an SAP Coordinator IT Support to be the first point of contact for SAP ERP and the site IT environment. You will manage SAP master data, user access, and incident resolution across Supply Chain, Finance, Operations, and HR while coordinating with the implementation partner and external vendors.

You will also provide end-user IT support, maintain security controls, and contribute to continuous improvement initiatives.

Qualificações

• Bachelor’s degree in information technology, Computer Science, Information Systems, Engineering or Business, or equivalent practical experience.
• 3–5 years' experience supporting SAP in a user-support, key-user or coordinator role (S/4HANA or ECC), preferably with MM, SD/order-to-cash and basic FI exposure.
• Strong working knowledge of master data management and user/role administration.
• Solid experience in end-user IT support: Windows, Microsoft 365, networking basics, printers and peripherals.
• Strong analytical, documentation and communication skills in English; able to train and support non-technical users.

Responsabilidades

• Act as first-line SAP support, triage incidents and coordinate with implementation partners.
• Provide IT helpdesk support for desktops, laptops, printers and network connectivity.
• Maintain SAP master data, user administration and access reviews with proper segregation of duties controls.
• Prepare reports and assist with testing, data migration, and cutover activities for new releases.
• Develop user guides and train users on SAP processes and IT tools.

Conhecimentos

SAP coordination

SAP administration

Master data management

Windows support

Microsoft 365

Networking basics

Training users

English communication

Formação

Bachelor's degree in information technology or related field

Ferramentas

SAP MM/SD knowledge

Descrição da vaga

Titan Lithium seeks an SAP Coordinator IT Support to be the first point of contact for SAP ERP and the site IT environment. You will manage SAP master data, user access, and incident resolution across Supply Chain, Finance, Operations, and HR while coordinating with the implementation partner and external vendors.

You will also provide end-user IT support, maintain security controls, and contribute to continuous improvement initiatives.