Solution Advisor Senior Specialist

SAP; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

SAP is seeking a Solution Advisor for SAP CX to support the sales cycle, answer product questions, and extend the SAP footprint in key accounts. This role requires deep solution expertise, the ability to present compelling demonstrations, and collaboration with the Account Team to drive adoption and renewals across strategic customers.

You will engage with customers to understand business goals, deliver tailored content, and ensure the SAP vision is realized through effective partnerships with

Qualifications

• Professional experience with large software/IT organizations preferably in a solution-specific segment.
• SAP product experience and/or 10 years of relevant solutions/Lines of Business experience
• Working knowledge of Cloud Hosted Services and SaaS/PaaS models in B2B environments.
• Viewed as a solutions/LOB/Industry expert across SAP with a track record of success.

Responsibilities

• Provide deep solution-specific expertise to support new sales and adoption for key customers.
• Deliver standard and customized demonstrations that illustrate SAP's value to customers.
• Support Account Team by delivering solution presentations and events to identify new opportunities.
• Evaluate account qualification criteria to determine pursuit investments and renewals.
• Collaborate with the team to craft account strategy and competitive differentiation.
• Transition engagements to implementation partners/Services teams effectively.
• Engage with customers to maintain the vision of SAP solutions and drive renewals.

Skills

Solution expertise

Customer orientation

Effective communication

Influencing skills

Establishing trust

Business acumen

Job description

We help the world run better

At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

As the Solution Advisor (SA) in SAP CX you will be the go-to person for any solution or product questions within the sales team. You will leverage your deep expertise in specific solutions to support the entire sales cycle from identifying opportunities to post-sale customer support. Additionally you will assist customers in expanding their current SAP footprint to maximize value for their organization

Provide deep solution-specific expertise to support new sales and adoption for key customers

Provide both standard and customized/personalized solution demonstrations that bring SAP solutions to life and show customers the value of SAP.

Support the Account Team by delivering solution presentations and events to identify and qualify new opportunities and drive adoption and consumption of SAP solutions

Evaluate account qualification criteria to determine further investment in pursuing opportunities

Establish yourself as a thought leader within the account team and fine-tune account strategy

Collaborate with the team in creating overall themes and competitive differentiation

Conduct vigorous dry runs on strategic deals and customer engagements

Transition engagement to implementation partner/ Services teams effectively

Engage with customers to continue selling the vision of SAP solutions and ensure eagerness for renewal

Leverage digital assets throughout the customer engagement including demos presentations and other content

What you bring:

Professional experience with large software/IT organizations preferably in a solution-specific segment

SAP product experience and/or 10 years of relevant solutions/Lines of Business experience

Working knowledge of Cloud Hosted Services and Software as a Service/Platform as a Service models in the Business-to-Business Environment

Viewed as a solutions/Lines of Business/Industry expert across SAP with a track record of success

Focus on creating compelling storylines and themes for customer interactions

Ability to quickly understand customer business goals and ensure they are at the center of recommended solutions

Passion and energy in all customer interactions

Meet your team:

Customer Advocate: Collaborate to complement solution expertise and support customers

Global Digital Content Factory: Leverage digital assets created by the team throughout customer engagement

Implementation Partner/Customer Services & Delivery: Efficiently transition customer engagement for successful deployment and realization of solution value

SAP Account Teams: Share best practices and collaborate on providing solutions and services support across the entire customer journey.

Skills youll use:

• Professional Skills
• Business Acumen
• Customer Orientation
• Establishing Trust
• Influencing Skills
• Effective Communication

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose‑driven and future‑focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion

SAPs culture of inclusion focus on health and well‑being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability in compliance with applicable federal state and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Additional Locations: #LI-Hybrid

Required Experience:

Senior IC