SAP C4C Consultant: CRM & Integrations Expert

Valleysoft | Center of Excellence; Dubai; On-site; AED 240,000 - 360,000; Full time

Benefits offered by this job

Private Health Insurance

Training & Development

Job summary

Valleysoft | Center of Excellence in Dubai seeks an experienced SAP C4C consultant to translate business needs into SAP C4C solutions, configuring workflows and supporting Sales Cloud or Service Cloud. You will collaborate with stakeholders across functional and technical teams to ensure seamless integrations and ongoing operational continuity.

The role requires 4+ years in SAP C4C or CRM consulting, hands-on SAP C4C experience, and a strong CRM mindset with excellent English communication.

Qualifications

• 4+ years of experience in SAP C4C or SAP Customer Experience consulting on large enterprise projects.
• Hands-on SAP C4C experience: configuration, workflows, enhancements.
• Hands-on experience with SAP Sales Cloud or Service Cloud.
• Strong understanding of CRM and customer engagement processes.
• Experience gathering and analyzing business requirements and communicating with stakeholders.
• Experience with testing, UAT, deployment, and production support.
• Very good command of English.

Responsibilities

• Analyze business requirements and translate them into SAP C4C solutions.
• Configure and maintain SAP C4C functionalities, workflows, and business processes.
• Support SAP Sales Cloud and/or Service Cloud capabilities.
• Support integrations between SAP C4C and other systems.
• Collaborate with technical teams on APIs, middleware, and integration requirements.
• Troubleshoot incidents, service requests, and production issues.
• Deliver enhancements, testing, deployments, and releases.
• Participate in UAT activities and support defect resolution.
• Prepare functional documentation and knowledge transfer.
• Collaborate with business and technical stakeholders to ensure solution alignment.

Skills

SAP C4C consulting

SAP C4C configuration

Sales Cloud / Service Cloud

CRM & customer engagement

Requirements gathering & stakeholder沟通

Testing, UAT & production support

English (oral & written)

Tools

SAP C4C

Job description

Valleysoft | Center of Excellence in Dubai seeks an experienced SAP C4C consultant to translate business needs into SAP C4C solutions, configuring workflows and supporting Sales Cloud or Service Cloud. You will collaborate with stakeholders across functional and technical teams to ensure seamless integrations and ongoing operational continuity.

The role requires 4+ years in SAP C4C or CRM consulting, hands-on SAP C4C experience, and a strong CRM mindset with excellent English communication.