Salon Operations Lead: Guest Experience & Scheduling

Barber Society; Dubai; On-site; AED 90,000 - 120,000; Full time

Job summary

Barber Society in Dubai is seeking a confident Store Manager to lead daily shop operations and deliver an exceptional client experience. You will manage front desk activities, appointment scheduling, and frontline staff to ensure a smooth, high-standard service environment.

The role requires strong people-management, scheduling, and cash reconciliation skills, with a calm, organized approach in a busy retail setting. Apply to join a hospitality-focused team that values guest satisfaction.

Qualifications

• Experience managing a retail, salon, or hospitality outlet.
• Strong people-management and scheduling skills.
• A genuine passion for hospitality and client experience.
• Comfort handling cash reconciliation and basic reporting.
• Reliable, organized, and calm under a busy floor.

Responsibilities

• Manage the front desk greeting clients and overseeing the appointment schedule to keep the day running on time.
• Lead schedule and support the barbers and ensure every client interaction reflects our standards of service.
• Maintain a consistently high standard of hospitality throughout the shop from arrival to check-out.
• Close out the cash register at the end of each shift and prepare accurate daily sales reports.

Skills

People management

Scheduling

Hospitality focus

Client experience

Cash reconciliation

Reporting

Job description

Barber Society in Dubai is seeking a confident Store Manager to lead daily shop operations and deliver an exceptional client experience. You will manage front desk activities, appointment scheduling, and frontline staff to ensure a smooth, high-standard service environment.

The role requires strong people-management, scheduling, and cash reconciliation skills, with a calm, organized approach in a busy retail setting. Apply to join a hospitality-focused team that values guest satisfaction.