Salesforce technical lead

Wipro; Dubai; On-site; AED 300,000 - 520,000; Full time

Job summary

Wipro is seeking an experienced Salesforce Technical Lead to drive end‑to‑end Salesforce implementations across Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud for real estate clients.

You will design scalable solutions, lead technical teams, and oversee integrations with ERP, payment gateways, and property management systems while ensuring security, performance, and governance across platforms.

Qualifications

• 8+ years of Salesforce experience.
• 3+ years in a Technical Lead role.
• Hands-on experience with Marketing Cloud and Experience Cloud.

Responsibilities

• Lead Salesforce design, development, and implementation across Clouds.
• Translate requirements into scalable Salesforce solutions with stakeholders.
• Design customer, broker, and partner portals using Experience Cloud.
• Develop and manage integrations with ERP, payments, and PM systems.
• Lead technical teams and enforce best practices and standards.
• Support data migration, deployments, testing, and releases.
• Ensure performance, security, and scalability.

Skills

Salesforce

Experience Cloud

Marketing Cloud

Sales Cloud

System Integration

Security & CI/CD

Apex

SOQL/SOSL

Tools

SAP

Oracle

Microsoft Dynamics

ETL Tools

Job description

We are looking for an experienced Salesforce Technical Lead with strong expertise in Salesforce CRM, Marketing Cloud, Experience Cloud, and enterprise integrations, along with hands‑on experience in the Real Estate industry. The ideal candidate will lead end‑to‑end Salesforce implementations, design scalable solutions, and support business processes across sales, leasing, customer service, and property management.

Key Responsibilities

• Lead Salesforce solution design, development, and implementation across Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud.
• Work closely with business stakeholders to understand requirements and translate them into scalable Salesforce solutions.
• Design and implement customer, broker, and partner portals using Experience Cloud.
• Develop and manage integrations with ERP systems, payment gateways, property management systems, marketing platforms, and third‑party applications.
• Lead technical teams and provide guidance on Salesforce with the best practices, architecture, and development standards.
• Support data migration, deployment, testing, and production releases.
• Ensure application performance, security, and scalability.

Strong understanding of end‑to‑end real estate business processes including:

• Lead and Opportunity Management
• Property and Unit Inventory Management
• Reservations and Bookings
• Payment Plans and Collections
• Property Handover
• Leasing Management
• Property Management
• Customer Service and After‑Sales Support
• Broker and Partner Management
• Facility management
• Journey Builder
• Email Studio
• Automation Studio
• Contact Builder
• Lead Nurturing Campaigns
• Omnichannel Marketing (Email, SMS, WhatsApp)
• Customer Journey and Engagement Programs
• Marketing Cloud integrations with Salesforce CRM

Integration Experience

Experience integrating Salesforce with:

• SAP, Oracle, Microsoft Dynamics
• Property Management Systems
• Payment Gateways
• Banking Systems
• Document Management Solutions
• Marketing Platforms
• CTI Integration tools like Genesys, Nice

Technologies:

• REST & SOAP APIs
• Platform Events
• ETL/Data Migration Tools

Technical Skills

• Apex
• SOQL/SOSL
• Experience Cloud
• Marketing Cloud
• Security & Sharing Model
• DevOps and CI/CD

Required Experience

• 8+ years of Salesforce experience.
• 3+ years in a Technical Lead role.
• Hands‑on experience with Salesforce Marketing Cloud and Experience Cloud.

Preferred Certifications

• Salesforce Platform Developer I/II
• Salesforce Experience Cloud Consultant
• Salesforce Marketing Cloud Consultant
• Salesforce Marketing Cloud Administrator