Sales Support Specialist

Napco National Company; Dubai; On-site; AED 45,000 - 78,000; Full time

Benefits offered by this job

On-site position

Job summary

Napco National Company in Dubai asks for a proactive Sales Support Assistant to back the sales team with day-to-day admin and order-related tasks. You will help prepare and process sales orders, track deliveries, and maintain customer records in the company systems.

The role also involves coordinating with internal departments to fetch order status updates and respond to routine inquiries, ensuring timely, accurate order processing and documentation.

Qualifications

• High School Diploma or equivalent.
• 0–2 years of experience in sales support, customer service, administration, or a related field.
• Fresh graduates are welcome to apply.
• Basic computer skills, including Microsoft Word and Excel.

Responsibilities

• Assist the sales team with daily administrative and operational activities.
• Support the preparation, processing, and follow-up of sales orders and related documents.
• Coordinate with internal departments to follow up on order status, deliveries, and customer requests.
• Maintain accurate customer records, sales documents, and data in the relevant systems.
• Follow up on pending orders and communicate updates to the sales team.
• Assist in preparing basic sales reports and maintaining sales records.
• Respond to routine customer inquiries and direct requests to the relevant team member when needed.
• Support the team in ensuring timely and accurate order processing.
• Perform general administrative duties related to sales operations as assigned by the line manager.

Skills

Sales support

Customer service

Administration

Education

High School Diploma or equivalent

Tools

Microsoft Word

Excel

Job description

Napco National Company in Dubai asks for a proactive Sales Support Assistant to back the sales team with day-to-day admin and order-related tasks. You will help prepare and process sales orders, track deliveries, and maintain customer records in the company systems.

The role also involves coordinating with internal departments to fetch order status updates and respond to routine inquiries, ensuring timely, accurate order processing and documentation.