Sales Support & Coordination Specialist

Napco National Packaging; Dubai; On-site; AED 70,000 - 110,000; Full time

Job summary

Napco National Packaging in Dubai is seeking a Sales Support professional to assist the sales team with quotations, orders, and customer documentation. The role involves coordinating order processing with multiple departments to ensure timely delivery and maintaining accurate customer records in sales databases.

The ideal candidate has 1–2 years of experience in sales support or customer service and strong skills in Microsoft Office, especially Excel.

Qualifications

• High school diploma or equivalent.
• 1–2 years of experience in sales support, administration, or customer service.
• Proficiency in Microsoft Office applications, particularly Excel.

Responsibilities

• Assist the Sales team in preparing quotations, sales orders, and customer documentation.
• Coordinate order processing and follow up with relevant departments to ensure timely delivery.
• Maintain and update customer records, sales databases, and filing systems.
• Prepare periodic sales reports and performance summaries.
• Support the Sales team in tracking customer inquiries, complaints, and requests.
• Coordinate with Logistics, Finance, and Customer Service teams regarding order status and customer requirements.
• Monitor stock availability and communicate updates to the Sales team.
• Assist in organizing meetings, presentations, and customer visits.
• Ensure proper documentation and compliance with company procedures.
• Perform other administrative duties assigned by management.

Skills

Excel

Microsoft Office

Sales support experience

Education

High school diploma

Tools

CRM software

Job description

Napco National Packaging in Dubai is seeking a Sales Support professional to assist the sales team with quotations, orders, and customer documentation. The role involves coordinating order processing with multiple departments to ensure timely delivery and maintaining accurate customer records in sales databases.

The ideal candidate has 1–2 years of experience in sales support or customer service and strong skills in Microsoft Office, especially Excel.