Sales Operations & Strategy Coordinator

Crystal Gallery; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

Crystal Gallery in Dubai seeks a Sales Coordinator to support the sales team and streamline the sales process. You will coordinate activities, maintain CRM data, and assist in developing sales strategies to improve customer satisfaction.

The role requires organizational prowess, strong communication, and the ability to work cross-functionally with marketing, finance, and operations to ensure timely orders and accurate reporting.

Qualifications

• Bachelor's degree in business or related field, or equivalent experience.
• Proven experience in sales support or coordination roles.
• Strong organizational and multitasking abilities with keen attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency with CRM software and Microsoft Office apps (Excel/PowerPoint).

Responsibilities

• Assist the sales team with day-to-day activities, orders, and documentation.
• Coordinate sales appointments, meetings, and events.
• Respond to customer inquiries with product information and support.
• Collaborate with marketing to develop and distribute sales materials.
• Maintain accurate sales data, CRM records, and market trends.
• Prepare sales reports, forecasts, and performance metrics.
• Coordinate with finance on orders, invoices, and payments.
• Support development and execution of sales strategies and pricing policies.
• Monitor inventory and coordinate with operations for product availability.
• Build strong customer relationships and address concerns promptly.

Skills

Strong organizational abilities

Excellent communication

Interpersonal skills

Attention to detail

CRM proficiency

Education

Bachelor's degree in business administration, marketing, or a related field

Tools

CRM software

Microsoft Excel

PowerPoint

Job description

Crystal Gallery in Dubai seeks a Sales Coordinator to support the sales team and streamline the sales process. You will coordinate activities, maintain CRM data, and assist in developing sales strategies to improve customer satisfaction.

The role requires organizational prowess, strong communication, and the ability to work cross-functionally with marketing, finance, and operations to ensure timely orders and accurate reporting.