Sales Operations Data Analyst — Insights & Dashboards

Majid Al Futtaim; Dubai; On-site; AED 100,000 - 140,000; Full time

Job summary

Majid Al Futtaim in Dubai is seeking a data-driven professional to support the Sales Operations team by analyzing business data across sales, collections, broker performance, and customer transactions. Your work will turn data into meaningful insights and clear reports and presentations for leadership.

You will develop dashboards to highlight key insights and actionable recommendations, monitor metrics such as sales conversion and broker performance, and ensure data accuracy across CRM systems.

Qualifications

• Bachelor’s degree with 1–3 years of relevant experience.
• Strong analytical skills with the ability to interpret data and translate insights into actionable outcomes.
• Advanced Excel skills (pivot tables, lookups, basic modelling).
• Working knowledge of CRM tools (e.g., Salesforce).
• Ability to create clear, structured presentations from data (PowerPoint).
• Understanding of sales cycles, collections tracking, and performance metrics.

Responsibilities

• Analyze sales, collections, broker activity, and customer data to identify trends, risks, and opportunities
• Develop dashboards and presentations highlighting key insights and actionable recommendations
• Monitor key metrics such as sales conversion, collections, defaulters, and broker performance
• Ensure accuracy and integrity of data across CRM systems (sales, customer, broker records)
• Identify data gaps and inconsistencies, and drive improvements in data quality
• Support forecasting, performance tracking, and periodic reporting for leadership reviews
• Collaborate with Sales, Finance, Legal, and CRM teams to validate data and ensure alignment
• Enhance reporting efficiency through process improvements, automation, and documentation of data standards

Skills

Analytical thinking

Data interpretation

Presentation skills

Detail-oriented

Communication

Education

Bachelor’s degree

Tools

Salesforce

Excel

PowerPoint

Job description

Majid Al Futtaim in Dubai is seeking a data-driven professional to support the Sales Operations team by analyzing business data across sales, collections, broker performance, and customer transactions. Your work will turn data into meaningful insights and clear reports and presentations for leadership.

You will develop dashboards to highlight key insights and actionable recommendations, monitor metrics such as sales conversion and broker performance, and ensure data accuracy across CRM systems.