Sales Operations

Ladwig Consulting; Abu Dhabi; On-site; AED 180,000 - 260,000; Full time

Job summary

Ladwig Consulting in Abu Dhabi, United Arab Emirates, is seeking a detail-oriented Sales Operations Specialist to manage and optimize the sales processes for premium residential projects. You will oversee the CRM system, ensure data accuracy, support the sales team with documentation and proposals, and provide management with clear insights through reporting and analytics.

Key responsibilities include maintaining CRM data integrity, customizing dashboards and reports, integrating the CRM with

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 3+ years of experience in sales operations or CRM management in real estate.
• Proficiency in CRM systems such as Salesforce or HubSpot.
• Strong data management and reporting skills.
• English proficiency; Arabic is an advantage.

Responsibilities

• Maintain and update the real estate CRM system, including leads, opportunities, listings, clients, and brokers.
• Ensure data accuracy, consistency, and integrity of client and property data.
• Customize workflows, dashboards, and reports based on management requirements.
• Integrate CRM with marketing tools, property portals, and communication platforms.
• Support day-to-day sales operations, including documentation, proposals, and agreements.
• Coordinate with sales agents, brokers, and clients to ensure smooth transactions and timely follow-ups.
• Maintain and regularly update inventory of available units and distribute to the sales team and brokers.
• Monitor and track sales targets, performance metrics, and pipeline status.
• Generate periodic reports and analytics for senior management.
• Identify operational gaps and propose process improvements.

Skills

CRM management

Data management

Reporting

Organizational skills

Communication

Coordination

English proficiency

Attention to detail

Real estate knowledge

Education

Bachelor’s degree in Business Administration/Marketing

Tools

Salesforce

HubSpot

Real estate CRMs

Job description

Abu Dhabi, United Arab Emirates

We are looking for a detail-oriented and proactive Sales OperationsSpecialist to manage and optimize the sales processes for our premiumresidential projects. The role involves overseeing the CRM system, ensuringdata accuracy, supporting the sales team with operational tasks, and providingmanagement with clear insights through reporting and analytics.

Key Responsibilities:

• CRMManagement:
  
• Maintainand update the real estate CRM system, including leads, opportunities,listings, clients, and brokers.
  
• Ensureaccuracy, consistency, and integrity of all client and property data.
  
• Customizeworkflows, dashboards, and reports based on management requirements.
  
• IntegrateCRM with marketing tools, property portals, and communication platforms.
  
• SalesSupport & Operations:
  
• Supportday-to-day sales operations, including preparation of documentation,proposals, and agreements.
  
• Coordinatewith sales agents, brokers, and clients to ensure smooth transactions andtimely follow-ups.
  
• Maintainand regularly update the inventory of available units, ensuring accuratedistribution to the sales team and brokers.
  
• PerformanceTracking & Reporting:
  
• Monitorand track sales targets, performance metrics, and pipeline status.
  
• Generateperiodic reports and analytics to provide actionable insights to seniormanagement.
  
• Identifyoperational gaps and propose process improvements to enhance salesefficiency.
  

Requirements

Qualifications & Requirements:

• Bachelor’sdegree in Business Administration, Marketing, or a related field.
  
• 3+years of experience in a sales operations, CRM management, or similar rolewithin the real estate sector.
  
• Strongproficiency in CRM systems (Salesforce, HubSpot, or real estate-specificCRMs).
  
• Excellentdata management and reporting skills.
  
• Strongorganizational, communication, and coordination abilities.
  
• Highattention to detail and ability to thrive in a fast-paced environment.
  
• Proficiencyin English; Arabic is an advantage.
  

Why Join Us:

• Bepart of a leading developer delivering luxury projects in Abu Dhabi.
  
• Opportunityto work on high-value projects with strong career growth potential.