Sales Expansion Executive

Fortis; Dubai; On-site; AED 210,000 - 270,000; Full time

Job summary

Fortis is a payments-first company powering thousands of merchants across the UAE in F&B, retail, and services. We're growing fast — and we're building the commercial team that takes us to the next level.

This role focuses on deepening relationships with existing Fortis customers, identifying upsell opportunities across Smart POS, Loyalty, Table Pay, and other VAS products, and delivering consultative product demos to match each merchant’s business model and growth stage.

Qualifications

• 3+ years in sales, account management or revenue expansion.
• Consultative selling style, not transactional.
• Experience using a CRM such as HubSpot.
• Ability to build and maintain a healthy sales pipeline in UAE/MENA.

Responsibilities

• Own a portfolio of existing merchants and identify upsell opportunities across Fortis products.
• Run consultative product demos and online presentations.
• Collaborate with Customer Success, Partnerships, and Onboarding teams.
• Hit monthly and quarterly revenue targets with clean CRM records.
• Route complex or large deals to the right team to prevent pipeline leakage.

Skills

Sales experience

Account management

Upselling

Cross-selling

Consultative selling

CRM usage

Tools

HubSpot

Job description

Fortis is a payments-first company powering thousands of merchants across the UAE in F&B, retail, and services. We're growing fast — and we're building the commercial team that takes us to the next level.

This is not a cold-calling role. You'll work with merchants who already use Fortis — your job is to deepen those relationships, introduce the right solutions, and convert real opportunities into real revenue.

What you'll do

• Own a portfolio of existing merchants — identify upsell and cross-sell opportunities across Smart POS, Loyalty, Table Pay, QR Tips, and other VAS products.
• Run consultative product demos and online presentations — matching the right solution to each merchant's business model and growth stage.
• Collaborate closely with Customer Success, Partnerships, and Onboarding teams — you're part of a handover chain that keeps merchants growing without friction.
• Hit monthly and quarterly targets for revenue, activated paid merchants, and lead-to-sale conversion — with clean CRM records to back every number.
• Route complex or large deals cleanly to the right team — no pipeline leakage, no dropped handovers.

What we're looking for

Experience

3+ years in sales, account management, or revenue expansion — with a track record in upselling or cross-selling.

Selling style

Consultative, not transactional. You listen first, then recommend what actually fits.

Process discipline

Comfortable in HubSpot or a similar CRM. You log what matters, not just what's convenient.

Mindset

Steady, consistent performance over hero wins. You build pipeline, not a highlight reel.

Nice to have

Background in fintech, SaaS, or payments. Exposure to F&B, retail, or service merchant segments in the UAE or broader MENA region.

As part of our recruitment process, we process candidate personal data for recruitment and selection purposes. This may include recording or transcription of interviews, AI-assisted summarisation of interview notes, and storage of candidate information in our applicant tracking system. These tools support our recruitment team and do not make final hiring decisions without human review. We retain candidate information only for as long as necessary for the relevant recruitment process, unless you separately agree that we may keep your details for future opportunities.

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