The Role
You will be responsible for driving sales of maintenance contracts for existing elevator and escalator installations building strong customer relationships and achieving commercial targets while working closely with service and operations teams.
Key responsibilities
- Identifying new business opportunities across existing and prospective customers to grow the maintenance contract portfolio
- Preparing presenting and negotiating annual maintenance contracts tenders bids and commercial offers
- Driving maintenance contract conversions new business wins and the recovery of lost accounts
- Managing the sales process from initial customer contact through to offer negotiation and contract completion
- Building and maintaining strong customer relationships acting as the main point of contact for key account queries
- Coordinating with service and operations teams to ensure the smooth handover of new installations and newly secured or recovered contracts
- Working towards sales budgets revenue targets and key performance indicators
- Ensuring contract offers align with commercial guidelines and profitability targets
- Monitoring overdue payments and working with credit control to support timely collections and reduce bad debts
About You
The ideal candidate will be a commercially driven sales professional with experience in service contract sales, strong negotiation skills and the ability to develop long-term customer relationships. You will ideally have:
- 3 10 years' experience in a similar sales role, ideally within the elevator and escalator industry.
- A Bachelor's degree in Engineering.
- Experience selling annual maintenance contracts, service agreements or technical solutions.
- A proven ability to identify new business opportunities and grow an existing customer portfolio.
- Strong commercial negotiation skills, with an understanding of pricing, margins and contract terms.
- Excellent communication, interpersonal and relationship management skills.
- A proactive, results-driven approach, with the ability to manage priorities and meet sales targets.
- Strong IT skills, with experience using MS Office; SAP and SharePoint knowledge would be advantageous.