Sales & Customer Service Coordinator Job at MEALIS Company

AE Jobs; Dubai; On-site; AED 89,280 - 167,400; Full time

Job summary

A company in Dubai is seeking a proactive Sales & Customer Service Coordinator to enhance customer satisfaction through efficient coordination between customers and internal teams. The role involves overseeing the delivery process, ensuring timely and accurate invoicing, and maintaining communication with customers. Candidates must demonstrate strong organizational skills, attention to detail, and the ability to work across multiple departments. Familiarity with ERP systems and Microsoft Excel is a plus.

Qualifications

• Strong organizational and follow-up skills.
• High attention to detail and accuracy in documentation.
• Ability to coordinate effectively across multiple departments.

Responsibilities

• Coordinate customer deliveries according to confirmed sales orders and stock availability.
• Liaise with warehouse, drivers, couriers, and logistics providers to arrange smooth deliveries.
• Track deliveries to ensure they are completed on time.

Skills

Organizational skills

Attention to detail

Effective communication

Tools

Microsoft Excel

ERP systems

Job description

Sales & Customer Service Coordinator Job at MEALIS Company

MEALIS is seeking a proactive Sales & Customer Service Coordinator to join their team in Dubai. This role is perfect for candidates who excel at coordinating between customers, sales, logistics, and finance to ensure timely deliveries and exceptional service quality.

Job Titles:

Sales & Customer Service Coordinator.

Key Responsibilities:

• Coordinate customer deliveries according to confirmed sales orders and stock availability.
• Liaise with warehouse, drivers, couriers, and logistics providers to arrange smooth deliveries.
• Track deliveries to ensure they are completed on time.
• Prepare and issue accurate sales invoices.
• Follow up with customers for signed delivery notes and Proof of Delivery (POD).
• Maintain proper records of delivery and invoicing documentation.
• Serve as a point of contact for customers regarding delivery status and related queries.
• Coordinate internally with sales, warehouse/logistics, and finance teams.

Requirements:

• Strong organizational and follow-up skills.
• High attention to detail and accuracy in documentation.
• Ability to coordinate effectively across multiple departments.
• Basic understanding of sales invoicing and delivery processes.
• Familiarity with ERP systems (ERPNext is a plus) and Microsoft Excel.
• Strong communication skills with both customers and internal teams.
• Available for immediate joining.

#Dubai #Sales_Marketing #Customer_Care

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