Sales Coordinator/ Sales Executive

Gerab System Solutions LLC; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

Gerab System Solutions LLC in Dubai seeks an experienced inside sales professional to drive lead generation and prospecting, support the sales head, and manage CRM data.

You will qualify leads, coordinate with distributors/partners, and help prepare proposals while collaborating with marketing, operations, and technical teams. Strong IT product knowledge is preferred.

Qualifications

• 3–5 years of inside sales experience in IT/tech.
• Familiar with sales ERP/CRM systems; knowledge of Microsoft D365 is an advantage.
• Strong communication, presentation, and negotiation skills.
• Ability to work independently and in a fast-paced environment.
• Understanding of IT products and services (IT infrastructure, cloud, security) preferred.
• Self-motivated with a results-driven approach and attention to detail.

Responsibilities

• Identify potential customers via cold calling, email, and social platforms.
• Qualify leads and convert to sales.
• Research target accounts and decision-makers.
• Assist Sales Head in managing pipelines and track opportunities.
• Coordinate with distributors and vendors.
• Prepare presentations, proposals, and docs for meetings.
• Coordinate follow-ups with prospects.
• Maintain customer data in ERP/CRM (D365) and keep records up to date.
• Collaborate with marketing, operations, and technical teams.
• Schedule and organize sales meetings.

Skills

Inside sales

Sales experience

IT industry knowledge

Communication skills

Negotiation skills

Independent / team player

Tools

CRM systems

Microsoft D365

Job description

Job Description:

Lead Generation and Prospecting:

• Identify potential customers through cold calling, email shots, and social media platforms.

• Qualifying leads and convert it into sales.

• Research target accounts, understanding their business needs, and identifying decision-makers.

Sales Support:

• Assist the Sales Head in managing sales pipelines, including tracking opportunities and progress.

• Effective coordination with distributors & Vendors.

• Help in preparing sales presentations, proposals, and other documentation required for customer meetings.

• Coordinate follow-ups with prospective customers, ensuring timely responses to inquiries and requests.

Customer Relationship Management:

• Maintain and update customer data in the ERP/CRM system (Microsoft D365).

• Ensuring that all records are accurate and up to date.

• Foster relationships with key stakeholders and support the Sales Head in building long-term partnerships.

• Respond to customer inquiries via phone and email, providing information about products, services, and promotions.

Cross Departmental Collaboration:

• Work closely with the marketing team to align sales strategies with marketing campaigns.

• Coordinate with the operations and technical teams to ensure smooth delivery of products and services to customers.

Administrative Support:

• Help schedule meetings, coordinate and organize meetings for the Sales Head and sales team.

• Manage communications on behalf of the Sales Head when needed, ensuring timely responses and follow-ups.

Desired Candidate Profile

Qualifications:

• 3-5 years of experiencein inside sales/sales executive, preferably in the IT or technology sector.

• Familiarity with salesERP/CRM systems, Knowledge ofMicrosoft D365will be an added advantage.

• Strong communication, presentation, and negotiation skills.

• Ability to work independently as well as part of a team in a fast-paced environment.

• A strong understanding of IT products and services (e.g.,IT infrastructure, cloud services, security solutions) is preferred.

• Self-motivated with a results-driven approach and strong attention to detail.