Sales & Business Development Executive - dnata Cargo

Emirates Airlines - Other locations; Abu Dhabi; On-site; AED 180,000 - 300,000; Full time

Benefits offered by this job

Travel benefits

Tax-free salary

Job summary

Emirates invites applications for a Sales & Business Development Executive in the dnata Cargo team in the UAE. You will promote and sell cargo products to Freight Forwarders and Cargo Agents, aiming to maximise revenues and market penetration.

The role focuses on building relationships with airlines, operators, charters and airports, and developing strategies to grow dnata Cargo in the region. Strong English, negotiation and planning skills are essential.

Qualifications

• Hold a bachelor’s degree in business administration or sales and marketing.
• Have 4-6 years of experience with an airline or GHA in a sales environment.

Responsibilities

• Promote and sell cargo products, solutions and services to Freight Forwarders and Cargo Agents.
• Implement the set annual sales target and promotional action plan.
• Build and maintain relationships with airlines, operators, charters, brokers and airports.
• Analyse sales performance data against targets and provide recommendations.

Skills

Sales skills

Negotiation

Stakeholder management

English proficiency

Education

Bachelor's degree in Business Administration or Sales & Marketing

Tools

CRM software

MS Excel

Job description

Job description

Job Purpose

dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world’s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we’d love to have you onboard.

As a Sales & Business Development Executive in the dnata Cargo Team you will, promote and sell cargo products, solutions and services to Freight Forwarders and Cargo Agents and seek to maximise freight revenues and market penetration with the focus on positioning dnata Cargo as an all-inclusive service provider in the region.

In this role, you will:

• Implement the set annual sales target and promotional action plan in line with overall Cargo objectives and provide recommendations to the Sales Manager Commercial/ Calogi Manager for review and approval.
• Support the design and development of sales and marketing strategies focusing on Products and Solutions, GHAs, Airlines, Agents and 3PL operators in the UAE and overseas in line with overall cargo sales objectives.
• Conduct meetings and joint sales calls with airline representatives and Calogi Customers to ensure the required number of customers is contacted and implement sales strategies and new product development in the logistics community through meetings, telesales and mailing activities.
• Use the basket airlines approach to familiarize clients with the type and variety of transport solutions on offer, with the objective of running freighter services to facilitate large ad hoc export volumes.
• Build and maintain relationships with key stakeholders including airlines, operators, charters, brokers and airports to obtain the necessary intelligence on competitor plans and intentions.
• Maintain close contact with internal sales support and operational staff for picking up sales leads and updating them with current airline rates.
• Compile statistics relating to cargo volumes, revenues, yield and seasonal variations, and analyse sales performance data versus revenue targets/marketing plans to provide recommendations to Management.
• Review and analyse business performance and potential and provide recommendations on credit limits after analysing business performance/potential.
• Review and analyse lost sales opportunities to recommend timely and suitable remedial measures.
• Comply with all relevant safety, quality and environmental management policies, procedures and controls, and contribute to the identification of opportunities for continuous improvement of systems, processes and practices, cost reduction and productivity improvement.

Qualification

To be considered for the role, you must meet the below requirements:

• Hold a bachelor’s degree in business administration or sales and marketing.
• Have 4-6 years of experience with an airline or GHA in a sales environment.

You’ll have an edge, if you:

• Have knowledge of Airline Cargo Ratings, data collection and analysis, and computer literacy skills.
• Have strong planning, organising and communication skills.
• Have proficient negotiation and stakeholder management skills.
• Have strong English language skills and safety awareness.

Our services on the ground keep the world in the air. We’re one of the largest air services providers in the world, and you’ll find us in over 80 countries offering expertise in ground handling, cargo, travel and flight catering. We’re growing fast, and we’re looking for people with imagination and creativity to join our team of more than 40,000 people. We want potential stars to help us deliver on the promises our customers make.

Salary & benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers