Sales Associate | Fine Arts | Jewelry Background

Alabbar Enterprises & ANOTHER; Dubai; On-site; AED 55,800 - 89,280; Full time

Job summary

Alabbar Enterprises & ANOTHER, a UAE-based retail group, seeks a jewelry sales associate to approach potential clients, offer guidance, and close sales within a luxury jewelry environment in Dubai. You will help hesitant customers decide on pieces and ensure security and confidentiality of transactions.

The role emphasizes excellent customer service, fluency in English and Arabic, and collaboration with internal teams to process orders and manage inventory.

Qualifications

• 2–3 years in Jewelry store experience.
• Fluency in English and Arabic.
• Graduate in a related discipline.

Responsibilities

• Maintain confidentiality in transactions per company policy.
• Provide friendly, knowledgeable customer service to help clients find the right jewelry.
• Coordinate with departments to ensure correct order processing.
• Offer product knowledge on jewelry types and styles.
• Process sales orders and maintain inventory records.
• Clean and repair jewelry items for sale readiness.
• Maintain inventory of diamonds, precious stones, metals and other materials.
• Handle credit card transactions for customers.
• Explain insurance coverage options for jewelry purchases.

Skills

Fluent English

Fluent Arabic

Customer service

Education

Bachelor's degree in related discipline

Job description

Our Story

Alabbar Enterprises & ANOTHER is a UAE-based retail group that represents established brands like Candylicious, Ethan Allen, Yogurtland and Garrett Popcorn. It is also the parent company of multiple F&B concepts like Social House, Karak House, Angelina, Gia, Markette, Two Bistro, Caya, Parka, Krema, Carpo, Ganache Chocolatier, The Good Hood Kitchen, Klay by Karak and Kuku under its umbrella. An entity with lifestyle and retail endeavours and a passion for distinction – moments – growth. Guided by our values and positivity, we bring prevailing international & homegrown brands, delivering the highest levels of retail excellence and experiences to our guests. The backbone of our vision is to pursue opportunities to grow and expand our presence locally and internationally while adhering to our core values and bringing synonymous moments and experiences to life.

Job Summary

To work in the jewelry and gemstone industry, I am responsible for approaching potential clients, offering advice, helping hesitant customers make a decision, closing sales, preventing store thefts, and reporting to upper management.

Job Responsibilities

• Maintaining confidentiality when handling customer transactions by following company policies regarding privacy and security
• Providing friendly, knowledgeable customer service to help customers find the right piece of jewelry for their needs
• Communicating with other departments within the company to ensure that orders are processed correctly
• Providing customers with product knowledge regarding jewelry types and styles
• Performing administrative tasks such as maintaining inventory records and processing sales orders
• Cleaning and repairing jewelry items to prepare them for sale
• Maintaining an inventory of diamonds, precious stones, metals, and other materials used to make jewelry
• Processing credit card transactions and payments for customers
• Explaining insurance coverage options to customers who purchase jewelry with valuable gemstones

Job Requirements

• At least 2 to 3 years in Jewelry store
• Fluency in English and Arabic
• Graduate in a related discipline
• An excellent negotiator
• Excellent in customer service