SALES ASSISTANT at Rashed Al Rashed & Sons Group

Rashed Al Rashed & Sons Group; Dubai; On-site; AED 45,000 - 78,000; Full time

Job summary

Rashed Al Rashed & Sons Group in Dubai seeks a Sales Assistant to support the sales team with orders, records, and daily activities. You will process orders, assist customers, and coordinate with production and logistics to ensure timely deliveries.

The role requires 1–2 years in sales support or FMCG experience, and the ability to work under pressure while maintaining accurate records and proactive communication with customers.

Qualifications

• 1–2 years of experience in Sales Assistant or similar role.
• Experience in FMCG or food production preferred.
• Basic knowledge of sales and customer service.
• UAE experience is an advantage.
• Able to work under pressure and meet deadlines.

Responsibilities

• Assist the Sales Team in daily sales activities.
• Receive and process customer orders.
• Prepare sales orders, invoices, and delivery documents.
• Enter customer and sales information correctly in the system.
• Follow up with customers regarding orders and deliveries.
• Coordinate with Production, Warehouse, and Delivery teams.
• Check product availability before confirming customer orders.
• Inform customers about new products, offers, and promotions.
• Maintain good relationships with customers.
• Handle customer inquiries and complaints and report them to the Sales Supervisor.
• Prepare daily and weekly sales reports.
• Maintain proper sales records and documents.
• Follow up on pending orders and payments when required.
• Support the sales team in achieving sales targets.
• Maintain updated customer information and contact details.
• Follow company food safety, hygiene, and company policies.
• Perform other duties assigned by the Sales Supervisor or Manager.

Skills

Communication skills

Customer service

Data entry

Time management

Teamwork

Pressure tolerance

Negotiation skills

Tools

MS Excel

MS Office

Job description

This Full time on site position offers great opportunities for career growth.

Job Description

Job Purpose To support the sales team with customer orders, sales records, product information, and daily sales activities.

Main Responsibilities

• Assist the Sales Team in daily sales activities.
• Receive and process customer orders.
• Prepare sales orders, invoices, and delivery documents.
• Enter customer and sales information correctly in the system.
• Follow up with customers regarding orders and deliveries.
• Coordinate with Production, Warehouse, and Delivery teams.
• Check product availability before confirming customer orders.
• Inform customers about new products, offers, and promotions.
• Maintain good relationships with customers.
• Handle customer inquiries and complaints and report them to the Sales Supervisor.
• Prepare daily and weekly sales reports.
• Maintain proper sales records and documents.
• Follow up on pending orders and payments when required.
• Support the sales team in achieving sales targets.
• Maintain updated customer information and contact details.
• Follow company food safety, hygiene, and company policies.
• Perform other duties assigned by the Sales Supervisor or Manager.

Requirements

• 1–2 years of experience in a Sales Assistant or similar position.
• Experience in FMCG or food production is preferred.
• Basic knowledge of sales and customer service.
• UAE experience is an advantage.
• Able to work under pressure and meet deadlines.

Skills

• Good communication skills.
• Basic English.
• Good customer service.
• Basic computer knowledge.
• Good knowledge of MS Excel and MS Office.
• Good data entry skills.
• Good coordination skills.
• Good time management.
• Ability to work in a team.
• Good follow-up skills.
• Problem-solving skills.
• Honest and responsible.
• Hardworking and self-motivated.

Job Details

• Job Title: SALES ASSISTANT
• Job Country: United Arab Emirates
• Job City: Dubai
• Job Role: Sales & Business Development
• Employment Status: Full time
• Employment Type: Employee
• Preferred Candidate Career Level: Entry Level / Junior
• Residence Location: United Arab Emirates
• AlRashed Food Company Food & Beverage Production Riyadh, Saudi Arabia http://www.alrashedfood.com/

ABOUT US

Al Rashed Food Group is a part of the mighty Rashed Abdul Rahman & Sons Group, one of the leading industrial conglomerates in Saudi Arabia with operations spanning the Gulf countries and the Middle East. Rashed Abdul Rahman Al Rashed & Sons Group is one of the largest leading conglomerates in KSA and the Gulf Region. The Group is known for its various business contribu... tions to Saudi Arabia's infrastructure since 1950. Today, it continues to support the expansion and prosperity of the nation. As part of Group’s interest in accommodating the drastic economical and legal changes in the Kingdom, The Partners of Al Rashed Group strategically created Al Awael Investment Holding Company and its subsidiaries to be the umbrella under which Group’s businesses are currently structured and operated. The Group’s regional and local operations focus on eight key business areas which are Real Estate, Building Materials, Cement & Bulk Materials, Construction Materials, Contracting, Industrial Products, Automotive Products and Food Products resulting in a large and diverse range of companies. Furthermore, the Group is involved in large scale of direct and indirect investments and partnerships through its investment vehicles. Al Rashed takes pride in its product quality, business integrity, and diversified success.