SALES ASSISTANT

Rashed Al Rashed & Sons Group; United Arab Emirates; On-site; AED 36,000 - 60,000; Full time

Job summary

Rashed Al Rashed & Sons Group in the United Arab Emirates seeks a Sales Assistant to support the sales team with orders, records, product information, and daily sales activities.

The role involves processing customer orders, preparing invoices and delivery documents, and maintaining accurate customer data while coordinating with production and logistics teams. UAE experience is valued.

Qualifications

• 1–2 years of experience in a Sales Assistant or similar position.
• Experience in FMCG or food production is preferred.
• Basic knowledge of sales and customer service.
• UAE experience is an advantage.
• Able to work under pressure and meet deadlines.

Responsibilities

• Assist the Sales Team in daily sales activities.
• Receive and process customer orders.
• Prepare sales orders, invoices, and delivery documents.
• Enter customer and sales information correctly in the system.
• Follow up with customers regarding orders and deliveries.
• Coordinate with Production, Warehouse, and Delivery teams.
• Check product availability before confirming customer orders.
• Inform customers about new products, offers, and promotions.
• Maintain good relationships with customers.
• Handle customer inquiries and complaints and report them to the Sales Supervisor.
• Prepare daily and weekly sales reports.
• Maintain proper sales records and documents.
• Follow up on pending orders and payments when required.
• Support the sales team in achieving sales targets.
• Maintain updated customer information and contact details.
• Follow company food safety, hygiene, and company policies.
• Perform other duties assigned by the Sales Supervisor or Manager.

Skills

Sales knowledge

Customer service

Communication

Job description

Job Purpose

To support the sales team with customer orders, sales records, product information, and daily sales activities.

Main Responsibilities

• Assist the Sales Team in daily sales activities.
• Receive and process customer orders.
• Prepare sales orders, invoices, and delivery documents.
• Enter customer and sales information correctly in the system.
• Follow up with customers regarding orders and deliveries.
• Coordinate with Production, Warehouse, and Delivery teams.
• Check product availability before confirming customer orders.
• Inform customers about new products, offers, and promotions.
• Maintain good relationships with customers.
• Handle customer inquiries and complaints and report them to the Sales Supervisor.
• Prepare daily and weekly sales reports.
• Maintain proper sales records and documents.
• Follow up on pending orders and payments when required.
• Support the sales team in achieving sales targets.
• Maintain updated customer information and contact details.
• Follow company food safety, hygiene, and company policies.
• Perform other duties assigned by the Sales Supervisor or Manager.

Requirements

• 1–2 years of experience in a Sales Assistant or similar position.
• Experience in FMCG or food production is preferred.
• Basic knowledge of sales and customer service.
• UAE experience is an advantage.
• Able to work under pressure and meet deadlines.