Sales Account Manager

InterSystems; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

InterSystems is seeking an energetic Sales Account Manager to advance HIT adoption in healthcare across hospitals and with clinicians. You will manage and grow relationships with healthcare customers across the Middle East, understanding needs and driving adoption of InterSystems solutions.

You will collaborate with Pre-Sales, Delivery, Support and Product teams to ensure client satisfaction, identify new opportunities, and grow revenue. Travel within the region may be required.

Qualifications

• 25 years of experience in account management, sales, or customer-facing roles.
• Strong communication, presentation, and interpersonal skills.
• A genuine interest in healthcare technology, digital transformation, and enterprise solutions.
• Experience in managing and growing existing accounts.
• Strong organizational and problem-solving abilities.
• Ability to travel within the region.

Responsibilities

• Build and maintain relationships with stakeholders across assigned healthcare accounts.
• Identify upsell and cross-sell opportunities; manage full sales lifecycle from lead to close.
• Ensure client success and monitor adoption; coordinate with delivery and support teams.
• Maintain pipeline, forecasting data, and manage renewals and revenue accounts.

Skills

Communication

Presentation

Interpersonal skills

Healthcare IT

Enterprise software

Account management

Travel flexibility

Problem-solving

Job description

InterSystems is seeking to hire an energetic achievement-oriented Sales Account Manager who will contribute to the advancement of HIT adoption in the HealthCare setting mainly in hospitals and with clinicians.

The Sales Account Manager is responsible for managing and growing relationships with healthcare customers across the Middle East. You will work directly with existing clients to understand their needs identify new opportunities and ensure successful adoption of InterSystems solutions.

This role requires a proactive customer-focused professional with strong communication and commercial skills. You will collaborate closely with Pre-Sales Delivery Support and Product teams to ensure customer satisfaction and drive revenue growth.

Responsibilities

Client Relationship Management

• Build and maintain strong relationships with key stakeholders across assigned accounts in private healthcare sectors
• Act as a key advocate for clients to ensure they receive a high level of service from InterSystems
• Understand client business needs and help them achieve their operational and strategic goals through the effective use of InterSystems technologies.

Sales & Account Growth

• Identify opportunities for upsell cross-sell and product expansion within existing accounts.
• Manage the full sales lifecycle from lead generation to closing.
• Participate in strategic planning processes and develop account plans to ensure clients optimum return on their investment and the development of long term secure and healthy revenue streams for InterSystems.

Customer Success & Adoption

• Ensure client satisfaction through ongoing support and relationship management.
• Monitor client usage and adoption to identify expansion or support needs.
• Support the coordination of client projects with internal technical delivery and support teams.
• Participate in customer reviews account governance meetings and follow-up actions.

Reporting & Forecasting

• Maintain accurate pipeline and forecasting data
• Manage and monitor revenue Accounts Receivable and any contract renewals
• Assist in internal business reviews and accounts planning.

Qualifications

• 25 years of experience in account management sales or customer-facing roles (preferably in healthcare IT or enterprise software)
• Strong communication presentation and interpersonal skills
• A genuine interest in healthcare technology digital transformation and enterprise solutions
• Previous experience in managing and growing existing accounts
• Strong organizational and problem-solving abilities
• Ability to travel within the region.

About InterSystems

InterSystems a creative data technology provider delivers a unified foundation for next-generation applications for healthcare finance manufacturing and supply chain customers in more than 80 countries. Our data platforms solve interoperability speed and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978 InterSystems is committed to excellence through its 247 support for customers and partners around the world. Privately held and headquartered in Boston Massachusetts InterSystems has 38 offices in 28 countries worldwide. For more information please visit.

Required Experience:

Manager