Sales Account Manager

Tanqeeb; Dubai; Hybrid; AED 120,000 - 180,000; Full time

Benefits offered by this job

Housing Allowance

Transport Support

Phone & SIM

Medical Insurance

Annual Flight

Hybrid Schedule

Performance Bonus

Technical Training

Special Gifts

Social Events

Job summary

Fineksus is seeking a Sales Account Manager for its MENA Sales Team in Dubai. The role focuses on generating qualified leads, meeting clients to present solutions, and managing the full customer lifecycle, including renewals and contracts.

Fluency in English; Arabic is a plus, with CRM tools experience (Microsoft Dynamics) and 3–5 years in sales or account management. The position offers a hybrid working model in Dubai with a comprehensive benefits package and strong career growth opportunities

Qualifications

• Bachelor’s degree in Business, Marketing, Economics or related field.
• 3–5 years of proven sales or account management experience, preferably in MENA.
• Payments or fintech industry knowledge is a strong asset.
• Professional English; Arabic is a plus.
• Hands-on experience with CRM tools, preferably Microsoft Dynamics.
• Strong understanding of regional market dynamics and customer expectations.
• Ability to negotiate and manage complex sales processes.

Responsibilities

• Generate qualified leads and identify opportunities across MENA.
• Meet clients virtually or on-site to understand needs and present solutions.
• Prepare commercial proposals, quotes, and contracts.
• Negotiate terms, pricing, and packages with clients.
• Manage the full customer lifecycle, renewals, and billing coordination.
• Maintain accurate CRM records and weekly/monthly sales reports.

Skills

Lead generation

Client relationship

Negotiation

CRM tools

Microsoft Dynamics

Market knowledge

English proficiency

Arabic language

Education

Bachelor's degree

Tools

CRM software

Job description

Who we are

With offices in Kuwait City, Baku, Dubai, and Istanbul, Fineksus provides services across 32 countries from Hong Kong to the UK. Since 2010, Fineksus has been recognized by the Swift Partner Management for its Service Delivery Centre in implementing, integrating, and upgrading Swift products and solutions. Since 2018, Fineksus has also been compliant with the Shared Infrastructure Programme required by Swift. In 2025, we joined the cleversoft group—a leading German software company—strengthening our presence in the global Fintech and RegTech space. We leverage machine learning and develop new financial crime detection techniques to ensure more efficient and effective AML compliance. Fineksus is the smart choice for financial institutions aiming to adapt to the ever-increasing demands of compliance in the financial industry.

We are looking for a “Sales Account Manager” to join our MENA Sales Team in our Dubai office.

How will be your day like?

• Generating qualified leads and identifying new business opportunities across the MENA region
• Meeting with clients virtually or through onsite visits to understand their needs and present product solutions
• Conducting market and competitor research to evaluate sales potential
• Presenting company profile, products, and value propositions in client meetings, events, and conferences
• Attending exhibitions, conferences, and regional industry events
• Coordinating sales activities with marketing campaigns and internal cross-functional teams
• Preparing and submitting commercial proposals, quotes, and contracts
• Negotiating terms, pricing, and packages with prospective and existing clients
• Managing the entire customer cycle, including:
• Following renewal timelines & pricing updates
• Preparing renewal proposals and contract amendments
• Responding to client inquiries regarding renewals and payment terms
• Coordinating with Finance teams for billing and collections
• Ensuring CRM accuracy for all renewal-related opportunities
• Maintaining detailed customer records and documentation
• Gathering customer feedback and sharing insights with other teams
• Preparing weekly and monthly sales performance reports
• Working proactively to achieve and exceed monthly and annual revenue targets
• Supporting compliance or audit processes by gathering required customer documents when needed

Required Skills & Qualifications

• Bachelor’s degree in Business, Marketing, Economics or a related field
• At least 3–5 years of proven experience in Sales or Account Management, preferably in the MENA region
• Prior payments or fintech industry knowledge is a strong asset
• Strong understanding of the regional market dynamics and customer expectations
• Professional level of English, Arabic is a plus
• Hands-on experience with CRM tools (preferably Microsoft Dynamics)
• Strong understanding of the sales cycle, lead management, and pipeline development
• Ability to negotiate effectively and manage complex sales processes

Supporting Skills

• Adaptability to change and ability to stay effective in dynamic environments
• Strong persuasion and influencing skills
• Ability to build and maintain long-term business relationships
• Customer-centric mindset with proactive problem-solving
• Resilience and ability to perform under pressure
• High ethical standards and integrity
• Clear, confident, and effective communication
• Commitment to continuous personal development
• Awareness of organizational dynamics and cross-functional collaboration
• Result-oriented with a drive for achieving goals
• Ownership and accountability in all responsibilities
• Ability to work collaboratively within a team
• Strong time-management and prioritization skills

What’s in it for you?

At Fineksus MENA, we believe your work should elevate your life—professionally and personally. That’s why we offer a comprehensive benefits package designed to support your well-being, growth, and comfort while living and working in Dubai:

• Housing Allowance: We provide a competitive housing allowance to support your living arrangements in Dubai.
• Transportation Support: Your commute is covered—whether you're traveling to the office or attending client meetings.
• Mobile Phone & SIM Card Allowance: Stay connected with a company-provided mobile line and monthly phone allowance.
• Medical Insurance: Your health matters. Enjoy full medical coverage starting on your first day.
• Annual Flight Ticket: Each year, we provide a round-trip flight ticket to your home country.
• Hybrid Working Model: Flexibility matters. Benefit from a balanced hybrid schedule combining remote and on-site days.
• Performance-Based Bonuses: Your contributions are acknowledged through competitive, performance-driven bonus structures.
• Technical Training & Development: Enhance your skills with access to technical training programs.
• Special Occasion Gifts: We celebrate important moments with thoughtful gifts on special days.
• Social Events: From happy hours and iftar dinners to company gatherings, we love bringing people together and strengthening team spirit.